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Account Engineer

Snowflake
Hybrid - Chicago, ILUpdated 1d ago
Compensation
$138k–$181k
Published range
Location
Hybrid - Chicago, IL
Remote eligibility
Employment
Full-time
Mid-level
Role family
Customer Success
B2B SaaS
Role skills
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About the job

About the Role

Snowflake is seeking an Account Engineer to join its Solution Engineering team. This high-impact, cross-functional role accelerates the customer journey from initial acquisition to successful platform adoption and expansion on the Snowflake AI Data Cloud. You will drive initial utilization, leverage modern AI-powered tools and coding agents, and serve as the dedicated technical partner for new and early-stage customers, ensuring rapid implementation, quick value, and a world-class experience.

Key Responsibilities

  • Manage a portfolio of new and early-stage customers, accelerating time-to-value and driving adoption metrics.
  • Act as a single point of contact for all customer technical needs, providing strategic advisory on data strategy and technology stack integration.
  • Deliver technical value using AI-powered development tools and automation to accelerate solutions and implementation guidance.
  • Provide architectural guidance including best practices, workload isolation, warehouse utilization, resource monitoring, budgeting, and RBAC/security setup.
  • Collaborate with account teams, internal Snowflake teams (e.g., Professional Services, Support), and external partners to ensure seamless resource orchestration.
  • Develop reusable programs such as Hands-on Labs (HoLs) and webinars to educate customers on platform features and best practices.
  • Act as a feedback loop to influence product development, working with Product Management and Engineering.
  • Triage customer inquiries, assist with demos, troubleshooting, and identify opportunities for expansion.

Qualifications

  • Hands-on experience with SQL is required.
  • Strong foundational understanding of data architecture, data analytics, and major cloud platforms (AWS, Azure, Google Cloud).
  • Excellent written and verbal communication skills.
  • Ability to handle multiple projects and manage timelines.
  • University degree in computer science, engineering, mathematics, or equivalent practical experience.

Preferred Qualifications

  • SnowPro Core certification.
  • Proficiency in additional coding languages, particularly Python, Java, or Scala.
  • Experience with modern data technologies (e.g., CI/CD tooling, orchestration tools) or basic understanding of Data Science concepts.
  • Prior experience or strong interest in leveraging AI-powered development tools and coding agents.

Compensation & Benefits

Salary range: $138,000 – $181,125 per year. For benefits information, refer to the Snowflake Careers Site.

Skills & tags

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