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Account Manager

Ramp
Remote - US (Nationwide) or New York, NY (HQ)Updated 312d ago
Compensation
$131k–$191k
Published range
Location
Remote - US (Nationwide) or New York, NY (HQ)
Remote eligibility
Employment
Full-time
Mid-level
Role family
Sales
Fintech
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About the job

About Ramp

Ramp is building smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The median Ramp customer saves 5% and grows revenue 16% in their first year.

About the Role

Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.

What You’ll Do

  • Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts.
  • Develop deep, multi-threaded relationships with decision makers at your customers.
  • Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts.
  • Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases.
  • Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams.
  • Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy.

What You Need

  • Minimum 3 years of new business sales or account management experience in a B2B organization.
  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts.
  • Excellent verbal and written communication skills, as well as interpersonal skills.
  • Organizational, project management, and time management skills.
  • Familiarity with basic sales tools and common metrics.
  • High adaptability and understanding of change within the evolution of a startup.

Nice to Haves

  • Bachelor’s degree from an accredited university.
  • Experience with financial services sales.
  • Experience at a high-growth startup.
  • Expertise in using Salesforce, Outreach, or other productivity tools.
  • Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA).

Compensation & Benefits

Compensation ranges: $145K – $191K for NY/SF, $131K – $171K for Nationwide, with a 60/40 base-to-commission split. Offers equity and commission. Benefits include flexible PTO, health and wellness stipend, 100% medical/dental/vision coverage (US), 401(k) with employer match, parental leave up to 16 weeks, and more.

Application Instructions

If you are being referred for the role, please contact that person to apply on your behalf. Otherwise, apply through the provided link.

Skills & tags

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