Business Development Representative

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.

As a Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through effective pipeline generation. Our role is to lay the foundation for Fin Sales by engaging with prospects and customers, helping them understand the value of Fin through creative & engaging prospecting.

Responsibilities include: Strategic Account Targeting (partner with Enterprise Account Executives to build and prioritize highly strategic target account lists for LATAM clients), Expert Enterprise Prospecting (generate new business pipeline through cold calling, personalized email, and LinkedIn social selling), Exceptional Prospect Experience (deliver an outstanding and tailored experience for prospective enterprise customers), Product & Market Acumen (maintain a comprehensive understanding of Fin's product suite), and Cross-Functional Optimization (collaborate with Marketing, Sales Operations, and Product to improve business processes).

Qualifications: Strong desire to build a career in Sales, professional fluency in English and Spanish (Portuguese a plus), 1+ year of customer-facing work experience (Sales and/or SaaS experience a plus), experience with Enterprise sized accounts, operational excellence, competitive landscape & industry knowledge, prospecting skills (cold calling, email, social), communication skills, growth mindset, results oriented. Bonus: Bachelor's Degree preferred, familiarity with SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator.

Compensation: The base salary range for candidates within the Greater Chicago Area is $40.10-$47.91 per hour, along with incentive compensation ranging from approximately $25,020 - $29,896. For full-time employment, the estimated all-in annual compensation range (OTE) is $83,400 - $99,653. This is a non-exempt, hourly position, eligible for overtime. All regular employees may also be eligible for the corporate bonus program or a sales incentive, as well as stock in the form of Restricted Stock Units (RSUs).

Benefits: Competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, unlimited access to Claude Code and best-in-class AI tools, flexible paid time off policy, paid parental leave program, 401k plan & match, in-office bicycle storage, fun events.

Fin has a hybrid working policy. We expect employees to be in the office at least three days per week. Proof of eligibility to work in the United States is required.