Delivery Solutions Architect - Public Sector
Databricks- Total compensation
- $180k–$248k Published total compensation range · Top quartile for Customer Success (175 listings)
- Location
- Hybrid - United States Remote eligibility
- Employment
- Full-time Senior
Role skills
Apply on databricks.com
About the job
About the Role
As a Delivery Solutions Architect (DSA) at Databricks, you will collaborate with sales and field engineering teams to accelerate adoption and growth of the Databricks Platform. You will be the post-sale technical lead across all Databricks products, driving customer success and maximizing return on investment. This is a hybrid technical and commercial role, reporting to a DSA Manager within the Field Engineering organization.
Responsibilities
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers.
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within strategic accounts.
- Be the accountable technical leader for specific use cases and customers, driving onboarding, enablement, success, go-live, and healthy consumption.
- Serve as the first contact for technical issues related to production/go-live status of agreed-upon use cases.
- Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, escalating to expert-level technical experts as needed.
- Create and execute a point-of-view on accelerating key use cases into production, coordinating with Professional Services on engagement proposals.
- Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs.
- Develop an execution plan covering all customer-facing technical roles and teams, including use case progression, enablement, product adoption, organic needs, and governance.
- Provide internal and external updates with KPI reporting on usage and customer health.
Qualifications
- U.S. citizenship required.
- 7+ years of experience accountable for technical project/program delivery in Data and AI.
- Programming experience in Python, SQL, or Scala.
- Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understanding of solution architecture for distributed data systems.
- Ability to attribute business value to project deliverables.
- Technical program/project management, including account, stakeholder, and resource management.
- Experience resolving complex escalations with senior customer executives.
- Experience conducting discovery workshops, creating strategic roadmaps, and managing complex programs.
- Track record of overachievement against quota or similar targets.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
- Ability to travel up to 30% when needed.
Compensation & Benefits
Local Pay Range: $180,000—$247,500 USD. Total compensation may include annual performance bonus, equity, and benefits. Databricks offers comprehensive benefits and perks; details vary by region.
Skills & tags
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