Director+

Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization — the team building the next generation of the Chime member experience. AAX owns Jade, Chime’s AI-powered financial assistant, our AI platform infrastructure as well as the core app experiences and shared design system. In this role, you’ll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You’ll build and lead a bench of TLM (tech leader managers) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and our Risk team to shape where AAX invests next.

• Own the multi-quarter strategy for AAX engineering, translating company and product priorities into roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems.
• Build, lead, and hire a high-caliber leadership bench of highly technical leaders/ICs, fostering a builder mindset.
• Set technical direction for the org, driving architectural alignment across consumer facing AI experiences, AI Platform, App Journey, and Design System.
• Drive AI-native engineering culture, setting the bar for how LLM-powered features get shipped safely at scale.
• Partner with Product, Design, Data Science, and Risk leadership to shape roadmaps and integrate platform and member value into long-range plans.
• Represent AAX in cross-functional and executive forums, connecting org work to company-wide strategy.
• Cultivate a high-performing culture, ensuring strong talent, performance, and career development practices.
• Maintain strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns.
• Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team.

• 10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations.
• Track record of building and scaling AI/LLM-powered consumer products, with technical depth to guide future investments.
• Experience hiring, developing, and retaining engineering leaders (TLMs and Staff+ ICs), building leadership pipelines and succession plans.
• Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems).
• Ability to translate company and product strategy into multi-quarter engineering plans and adapt org design.
• Excellent executive communication skills.
• Experience partnering with Product, Design, Data Science, and Risk/Compliance in a regulated or high-trust environment (fintech experience a strong plus).
• AI-native fluency and a genuine interest in AI-native ways of working.

Base salary: $269,000—$373,000 USD. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. Chime offers comprehensive health, financial, and wellbeing benefits, generous vacation policy and company-wide paid days off, annual wellness stipend, up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents, and access to family planning reimbursement.

This role is based in New York, NY or San Francisco, CA. Chime’s in-office policy requires four days a week in the office and Fridays from home for those near one of our offices.