Enterprise Customer Success Manager - Public Sector

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data. This role is for an Enterprise Customer Success Manager focused on the Public Sector, working with cities, states, school districts, and universities. The CSM will partner with top customers to understand their fleet and challenges, advise on customizing Samsara, and become a long-term partner. Responsibilities include composing joint success plans, orchestrating executive business reviews, conducting workshops, and mentoring the wider CS and Support teams. Minimum requirements include 3+ years of senior Customer Success, account management, or strategic consulting experience, Enterprise SaaS experience preferred, and a bachelor's degree. The role is remote within the US with exclusions. Annual OTE salary range is $97,877.50–$131,600 USD. Benefits include equity, bonus, health insurance, parental leave, and a professional development stipend.