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Enterprise Select Implementation Consultant (West)

Samsara
Remote - US (PST/MST, not eligible in SF Bay Area and DC Metro)Updated 1d ago
Base salary
$100k–$152k
Published base salary range
Location
Remote - US (PST/MST, not eligible in SF Bay Area and DC Metro)
Remote eligibility
Employment
Full-time
Mid-level
Role family
Customer Success
B2B SaaS
Apply on samsara.com
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About the job

About the role

Samsara's Select Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets.

Responsibilities

  • Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value.
  • Create launch plans and a roadmap to increase product usage.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions, demonstrate Samsara's technology, and work through challenges with executives and day-to-day users.
  • Juggle multiple customer engagements in parallel and work cross-functionally.
  • Serve as a mentor to the wider Customer Success and Support teams.

Minimum requirements

  • 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
  • Enterprise SaaS experience preferred.
  • Experience supporting or working with technical products.
  • Excellent consultative skills with experience in end to end system implementations.
  • Bachelor's degree from a 4-year institution.

Compensation

Annual base salary range: $100,406—$151,875 USD.

Benefits

Total rewards include performance-based bonus/variable pay, equity, professional development stipend, comprehensive health and parental leave plans, and a flexible, employee-led remote model.

What you can verify before applying

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