Partner Enablement Manager

Benchling is the AI platform for biotech R&D, used by over 200,000 scientists worldwide, including academic labs and more than half of the world's top 50 biopharma companies. The company is rebuilding biotech for the AI era, compressing decades of R&D work into years by integrating clean, structured scientific data and AI into scientific workflows.

Benchling is looking for a Partner Enablement Program Manager to build and own enablement programs that prepare implementation partners to deliver Benchling in pharmaceutical and life science accounts. You will define partner readiness, design and maintain curriculum and certification tracks, and establish feedback loops to keep programs current and effective. You will collaborate with the enablement team, other Benchling teams (Customer Experience, Product, Partners), and partner organizations externally.

• Design and own a scalable partner enablement framework: onboarding curriculum, role-based learning tracks, product certification programs, delivery readiness assessments.
• Build tiered partner certification paths aligned to Benchling's delivery standards.
• Serve as the primary enablement point of contact for Benchling's services partner enablement program.
• Facilitate partner enablement activities: live training sessions, onboarding cohorts, certification workshops.
• Define partner readiness criteria and work with PS leadership to gate partner-led delivery against demonstrated competency.
• Author and maintain a structured enablement content repository in collaboration with the Enablement team.
• Work cross-functionally to develop scalable onboarding, new product release enablement, and continuous learning programs.
• Define and track partner enablement KPIs: certification attainment, time-to-readiness, delivery quality scores, and partner-sourced issue rates.

• BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, or similar life science field.
• Life science background or experience enabling teams serving scientific industries.
• 4+ years of experience in enablement, training, or program management with meaningful exposure to external audiences (partners, customers, or channel).
• Demonstrated ability to design and build enablement programs from scratch.
• Experience working with SI, channel, or implementation partners in a SaaS context, strongly preferred.
• Experience with eLearning authoring tools (e.g., Articulate Rise 360) and assessment tools (e.g., Skillable, Questionmark).
• Comfortable facilitating live training for technical and semi-technical audiences.
• Strong content development skills.
• Excellent cross-functional collaboration skills.
• KCS methodology familiarity, a plus.

Salary range: $122,000 - $160,000 USD per year, plus equity. Benchling offers a flexible hybrid work arrangement.

Apply through the provided link. As part of the interview process, you'll complete a brief AI-focused exercise or discussion.