Lead / Manager

Twilio is a remote-first communications company serving hundreds of thousands of businesses. The Manager, Deal Desk will lead the Deal Desk team supporting the ISV and MarTech NAMER Sales team, managing non-standard commercial agreements and Order Forms end-to-end. Responsibilities include building trusted relationships with sales leaders, overseeing deal structuring, leading financial models and pricing frameworks, acting as a player-coach for analysts, supervising quote-to-signature support, and collaborating with cross-functional teams. Required: Bachelor's or Associate's degree plus 5 years experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations (or 7 years without a degree), 2 years managing a team, and strong analytical and communication skills. Desired: experience with Salesforce, Docusign, CPQ systems, Conga CLM, MS-Office, and G-Suite. This role is remote but not eligible in CA, CT, NJ, NY, PA, WA. Travel ~5%. Compensation ranges provided for certain locations. Benefits include healthcare, 401(k), paid time off, and parental leave.