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People Operations Specialist

CoreWeave
Hybrid - Dallas, TXUpdated 19h ago
Base salary
$98k–$130k
Published base salary range
Location
Hybrid - Dallas, TX
Remote eligibility
Employment
Full-time
Mid-level
Role family
Operations
AI / ML
Apply on coreweave.com
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About the job

About CoreWeave

CoreWeave is The Essential Cloud for AI™, delivering a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025.

About the Role

CoreWeave is seeking a People Operations Specialist to own the global People service queue and the lifecycle transactions behind it. Reporting to the Senior Manager, Employee Lifecycle, you will triage and resolve employee and manager requests across North America, EMEA, and APAC, execute lifecycle transactions in Workday, and work with People Business Partners, Payroll, Total Rewards, and Legal so employees get clear answers quickly. This is a hands-on, high-volume role: you will resolve what you can directly, route the rest with full context, and fix the knowledge base articles, templates, and workflows behind repeat requests. You will also help contractors and new team members ramp on the queue as the function scales.

Key Responsibilities

  • Own day-to-day triage of the global People service queue: review, categorize, prioritize, and route requests from North America, EMEA, and APAC within SLA.
  • Resolve Tier 1 inquiries directly, including policy questions, employment verifications, Workday navigation, leave and benefits basics, and general how-to requests.
  • Escalate Tier 2, country-specific, and sensitive matters to the right People Business Partner, Payroll, Total Rewards, Legal, or EOR partner, with enough context that employees do not have to repeat themselves.
  • Execute lifecycle transactions in Workday, including onboarding, offboarding, and job and data changes, following documented processes and controls.
  • Keep an audit trail for every change, and keep ticket and Workday records accurate and current.
  • Own the knowledge base articles and response templates for the queue: write new content, keep it current, and retire what is outdated.
  • Track queue health by region, including volume, response time, resolution time, and employee satisfaction, and report trends to the team.
  • Propose and implement fixes for recurring issues, such as intake changes, workflow updates, or automation.
  • Train and support contractors and new team members working the queue.

Qualifications

  • 2-4 years of experience in People Operations, HR Operations, HR Shared Services, or an HR service center, ideally supporting a multi-country workforce.
  • Experience working a ticket queue in ServiceNow, Jira Service Management, Zendesk, or a similar tool, and managing to SLAs.
  • Working knowledge of HR fundamentals (common policies, leave types, employment verifications, onboarding and offboarding steps), awareness that requirements vary by country, and sound judgment about when to escalate.
  • Workday HCM experience executing lifecycle transactions, with a high bar for data accuracy.
  • Clear written communication: you can turn a policy into a short, useful answer and set expectations when a request needs more time.
  • Comfort working asynchronously across time zones, with flexibility to adjust hours periodically to support EMEA and APAC coverage.
  • Discretion and judgment handling confidential employee information.
  • Organization and follow-through across a high volume of requests.
  • Proficiency with Google Workspace and Slack.

Preferred Skills

  • Experience supporting employees in EMEA and/or APAC, including through EOR providers.
  • Experience writing or maintaining knowledge base articles, FAQs, or response templates.
  • Experience in a SOX-controlled or public-company environment.
  • Exposure to federal contractor or FedRAMP environments, including E-Verify processing and federal recordkeeping requirements.
  • Familiarity with data privacy requirements such as GDPR.
  • Background in a high-growth technology or AI-native company.
  • Active use of AI tools in day-to-day People Operations work.
  • Additional language skills.

Compensation & Benefits

The base salary range for this role is $98,000 to $130,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Benefits include: Medical, dental, and vision insurance - 100% paid for by CoreWeave; Company-paid Life Insurance; Voluntary supplemental life insurance; Short and long-term disability insurance; Flexible Spending Account; Health Savings Account; Tuition Reimbursement; Ability to Participate in Employee Stock Purchase Program (ESPP); Mental Wellness Benefits through Spring Health; Family-Forming support provided by Carrot; Paid Parental Leave; Flexible, full-service childcare support with Kinside; 401(k) with a generous employer match; Flexible PTO; Catered lunch each day in our office and data center locations; A casual work environment; A work culture focused on innovative disruption.

Application Instructions

Apply via the CoreWeave careers page for this role. For reasonable accommodation, contact careers@coreweave.com.

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