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Product Operations Manager

Samsara
Remote - US or CanadaUpdated 1d ago
Base salary
$107k–$180k
Published base salary range
Location
Remote - US or Canada
Remote eligibility
Employment
Full-time
Mid-level
Role family
Operations
B2B SaaS
Role skills
Apply on samsara.com
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About the job

About the role

Samsara's Product Operations team is looking for a hands-on builder to help Product and Engineering teams make faster, better decisions with customer and product data. This is an individual-contributor role for someone who can build and ship. You do not need a technical background, but you must be able to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate results, and put useful tools in front of users.

In this role, you will

  • Build and ship internal data and AI products that help Product and Engineering teams understand product usage, customer friction, and high-impact opportunities.
  • Analyze large volumes of structured and unstructured data—including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata—to find patterns.
  • Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
  • Translate complex findings into clear, decision-ready recommendations while preserving evidence and methodology.
  • Own projects end to end: scope, connect data, build first version, launch, measure adoption and quality, and improve.
  • Use AI-assisted development tools thoughtfully—checking outputs, debugging failures, and applying sound judgment.

Minimum requirements

  • 1–5 years of professional experience in product operations, data or product analytics, business operations, consulting, technical product management, or similar.
  • Demonstrated record of building and shipping something useful for real users—internal tool, application, dashboard, automation, data product, or repeatable analytical workflow.
  • Experience structuring and analyzing messy or large datasets, validating results, and explaining what analysis does and does not prove.
  • Strong product and customer judgment, clear communication, high ownership, curiosity, and attention to detail.

Ideal candidate also has

  • Experience in a B2B technology company or working closely with Product and Engineering teams.
  • Experience in Product Operations functions, defining and tracking product roadmaps, feature requests, and bringing the voice of the customer.

Compensation and benefits

Annual base salary range: $106,802.50—$179,500 USD. Eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance. Also eligible for performance-based bonus/variable pay, a professional development stipend, and comprehensive health and parental leave plans.

Application

Apply via the provided link. Samsara is an equal opportunity employer and provides accommodations upon request.

Skills & tags

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