Product Operations Manager
Samsara- Base salary
- $107k–$180k Published base salary range
- Location
- Remote - US or Canada Remote eligibility
- Employment
- Full-time Mid-level
About the job
About the role
Samsara's Product Operations team is looking for a hands-on builder to help Product and Engineering teams make faster, better decisions with customer and product data. This is an individual-contributor role for someone who can build and ship. You do not need a technical background, but you must be able to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate results, and put useful tools in front of users.
In this role, you will
- Build and ship internal data and AI products that help Product and Engineering teams understand product usage, customer friction, and high-impact opportunities.
- Analyze large volumes of structured and unstructured data—including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata—to find patterns.
- Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
- Translate complex findings into clear, decision-ready recommendations while preserving evidence and methodology.
- Own projects end to end: scope, connect data, build first version, launch, measure adoption and quality, and improve.
- Use AI-assisted development tools thoughtfully—checking outputs, debugging failures, and applying sound judgment.
Minimum requirements
- 1–5 years of professional experience in product operations, data or product analytics, business operations, consulting, technical product management, or similar.
- Demonstrated record of building and shipping something useful for real users—internal tool, application, dashboard, automation, data product, or repeatable analytical workflow.
- Experience structuring and analyzing messy or large datasets, validating results, and explaining what analysis does and does not prove.
- Strong product and customer judgment, clear communication, high ownership, curiosity, and attention to detail.
Ideal candidate also has
- Experience in a B2B technology company or working closely with Product and Engineering teams.
- Experience in Product Operations functions, defining and tracking product roadmaps, feature requests, and bringing the voice of the customer.
Compensation and benefits
Annual base salary range: $106,802.50—$179,500 USD. Eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance. Also eligible for performance-based bonus/variable pay, a professional development stipend, and comprehensive health and parental leave plans.
Application
Apply via the provided link. Samsara is an equal opportunity employer and provides accommodations upon request.
Skills & tags
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