Senior

LaunchDarkly is a feature management platform that helps software teams build better software faster. As a Senior Solutions Engineer, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers, playing a critical part in the Enterprise sales strategy. You will work to land new customers and expand existing ones, driving technical discovery, architecture design, and proof-of-concept implementation throughout the pre-sales lifecycle.

• Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
• Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
• Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
• Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
• Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
• Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
• Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
• Respond to RFPs and manage technical environments to support enterprise sales motions.
• Translate complex client requirements into scalable, sustainable, and technically sound solutions.
• Represent LaunchDarkly at industry events and customer engagements through travel as needed.

• 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
• Experience in areas such as the SDLC, cloud architecture, or DevOps.
• Extensive knowledge of cloud platforms, with expertise in at least one (e.g., AWS, Azure, Google Cloud).
• Demonstrated excellence in leading and documenting a proof of concept and building technical and deal champions.
• Excellent communication and presentation skills.
• Demonstrated history of presenting thought leadership to the broader industry.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
• Experience with security and compliance frameworks PII, PCI, HIPAA is a bonus.

Target pay ranges based on Geographic Zones for Level 4:

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000
• Zone 3: All other US locations - $182,600 - $251,020

Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

50% travel required.