Senior

PagerDuty, Inc. (NYSE: PD) is a global leader in AI-first digital operations. The PagerDuty Platform orchestrates AI agents and automated workflows, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500.

PagerDuty is seeking a Senior Corporate Counsel – Commercial Transactions to join its Commercial Legal team. Reporting to the VP & Deputy General Counsel, Commercial Legal, you will partner with go-to-market teams as a trusted advisor on commercial transactions.

• Draft, review, and negotiate commercial agreements end-to-end with customers and partners for PagerDuty’s SaaS offerings, including products utilizing machine learning and generative AI features.
• Assist in developing contract templates, standard methodology processes, playbooks, and automation across the contract lifecycle, including leveraging Legal AI tools to optimize deal velocity.
• Partner with go-to-market sales, services, and channel partner teams as a trusted advisor on customer and deal-related matters.
• Communicate complex matters clearly and solve problems practically.
• Liaise with cross-functional business units (finance, sales operations, security, product, support, privacy) to align on contractual terms.

• Juris Doctor degree from accredited law school; admitted to and in good standing with California or other State Bar Association.
• At least 9 years of broad-based technology transactional experience across multiple business lines and jurisdictions, with understanding of key domestic and international regulatory requirements in the SaaS and AI space.
• Extensive experience drafting, reviewing, negotiating, and advising on commercial transactions including SaaS sales, reseller, strategic partnerships, consulting partnerships, licensing agreements, and statements of work.
• Experience collaborating with cross-functional teams supporting Sales, communicating business risks, and drafting language to reflect stakeholder approvals.
• Highly responsive with a service-oriented attitude; expertise in balancing risk to safeguard PagerDuty’s interests while supporting revenue efforts.
• Collaborative teammate with ability to work independently and maintain a professional demeanor.

• Experience supporting a global sales organization, international transactions, and negotiating across time zones.
• Experience in public sector contracting (U.S. Federal and SLED) a plus.
• Experience with regulated industries and understanding of modern data privacy/security frameworks as they intersect with AI deployment (e.g., EU AI Act, NIST AI Risk Management Framework).
• Experience with sales operations, finance, and operations on deal velocity projects such as CLM implementation, evaluation of generative AI contract review tools, and sales training.

Base salary range: 164,000 - 276,100 USD. Eligible for bonus, commission, equity, and benefits. Benefits may include comprehensive benefits package, flexible work arrangements, company equity, ESPP, retirement or pension plan, generous paid vacation time, paid holidays and sick leave, Dutonian Wellness Days & HibernationDuty, paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent), paid volunteer time off (20 hours/year), company-wide hack weeks, and mental wellness programs.

Hybrid: required in office 2 days a week in San Francisco office. PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Candidates must reside in an eligible location; restrictions apply in Australia, Canada, and the United States.

Apply via the Greenhouse job posting. PagerDuty encourages applicants even if they don't meet every requirement.