Senior Customer Enablement Program Manager

As a Senior Program Manager within the Global Scaled User Enablement Practice, you will design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally. You will report to the Global Scaled User Enablement Practice Leader and own the strategy and execution of new scaled user learning programs, from pilot to global scale. You will bring an AI-first mindset to learning design and delivery, leveraging data, automation, and intelligent tooling to scale impact while keeping the human experience central.

• Build and launch new learning programs end-to-end in partnership with teams across Learning & Enablement, Operations, Regional Business, and GTM (Marketing, Sales, Field Engineering).
• Design and scale innovative learning programs within Databricks Free Edition to drive learner growth and user adoption globally.
• Define learning initiatives for emerging technical audiences (e.g., App Developers, Database Admins) in partnership with Product, Content Development, and Regional Program Managers.
• Track program performance and drive accountability through data-driven reporting and actionable insights.

• 6+ years of technical program management and stakeholder management experience in an enterprise technology company.
• Impact-driven with a growth mindset, embraces change, adapts quickly, and sees ambiguity as an opportunity.
• Experience designing and launching new programs or pilots from zero to one, with ability to navigate ambiguity and work independently.
• Experience in Big Data, AI, data science, or equivalent enterprise technologies preferred.
• Ability to develop compelling stories based on data and motivate stakeholders.
• Experience creating scalable and simple processes and resources adopted by cross-functional teams.
• Experience working with product and go-to-market teams (professional services, customer success, marketing, sales).
• Strong understanding of enablement programs and training methodologies.
• Strong communications and presentation skills.

Pay ranges vary by zone: Zone 1: $117,400—$161,350 USD; Zone 2: $105,600—$145,200; Zone 3: $99,800—$137,150; Zone 4: $93,900—$129,150. Total compensation may include annual performance bonus, equity, and benefits.

Databricks offers comprehensive benefits and perks; specific details vary by region.