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Senior Enterprise Implementation Consultant

Samsara
Remote - US (not eligible in SF Bay, NYC, or DC Metro Areas)Updated 12h ago
Base salary
$100k–$153k
Published base salary range
Location
Remote - US (not eligible in SF Bay, NYC, or DC Metro Areas)
Remote eligibility
Employment
Full-time
Senior
Role family
Customer Success
B2B SaaS
Apply on samsara.com
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About the job

About Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT data for actionable insights. They serve industries such as agriculture, construction, field services, transportation, and manufacturing.

About the Role

As a Senior Enterprise Implementation Consultant on the Strategic Customer Success team, you will help Enterprise customers deploy and adopt Samsara's IoT solutions for their fleet and industrial assets. You will own the customer relationship from where sales leaves off, ensuring successful deployment and adoption. This is a cross-functional role working with Sales, Support, Sales Engineering, and Product.

Responsibilities

  • Manage deployment of Samsara technology to large-scale customers, enabling quick time to value.
  • Create launch plans and roadmaps to increase product usage.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions, demonstrate Samsara's technology, and work through challenges with executives and day-to-day users.
  • Juggle multiple customer engagements in parallel and work cross-functionally.
  • Serve as a mentor to the wider Customer Success and Support teams.
  • Deeply understand the Samsara platform's capabilities and explain them to customers.

Minimum Requirements

  • 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
  • Enterprise SaaS experience preferred.
  • Experience supporting or working with technical products.
  • Excellent consultative skills with experience in end-to-end system implementations.
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders.
  • Bachelor’s degree from a 4-year institution.

Compensation & Benefits

Annual base salary range: $100,406—$153,409 USD. Total rewards include performance-based bonus/variable pay, equity (for eligible roles), flexible remote model, professional development stipend, comprehensive health and parental leave plans.

Location

Remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. May require travel to customer sites up to 10% of the time, including overnight stays.

Application

Apply via the provided link.

Skills & tags

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