Senior Services Architect

Datadog's Implementation Services team helps customers implement and deploy Datadog quickly. As a Senior Services Architect, you will lead the discovery, design, build, and launch of the Datadog platform for customers, developing the technical roadmap for their implementation and guiding them through it.

• Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch.
• Guide customer onboarding through co-development working sessions and assist when they run into roadblocks.
• Write automation and design architecture for deployment templates.
• Manage the operation of implementation projects.
• Collaborate with Customer Success, Technical Account Management, and Sales teams.

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
• Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc.
• Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET.
• Background in security operations, including SOC management, SIEM tooling (e.g., Splunk Professional Services), and designing or supporting zero-trust networking architectures.
• Successful track record with 6+ years experience as an Architect or Consultant in a professional services team.
• Able to sit up to 4 hours, traveling to and from client sites.
• Able to travel via auto, train, or air up to 30% of the time.

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Inclusive company culture with Community Guilds and Inclusion Talks

Datadog offers a competitive salary and equity package, including healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role is $154,000—$205,000 USD.