Senior Software Engineer, Community Support Engineering (Frontend)

Airbnb is a global travel community platform, connecting hosts and guests. The Community Support Engineering (CS Eng) team builds technology for Airbnb's support operations. The Agent Core Products team is seeking a Senior Software Engineer to drive initiatives that empower support agents.

• Work cross-functionally with product, design, and engineering to execute product and business strategy.
• Drive the full development cycle: technical design, development, test automation, experimentation, analysis, and launch.
• Build efficient and reusable frontend web components with high quality and performance.
• Design and implement server-side APIs to support frontend requirements.
• Collaborate with Machine Learning and Generative AI Engineers to improve Community Support systems.
• Provide technical direction through engineering design discussions.

• 6+ years industry experience.
• Bachelor's and/or Master's degree in CS or equivalent.
• Experience architecting frontend systems and owning end-to-end features.
• Proficiency in JavaScript/TypeScript and modern libraries (React, GraphQL).
• Fluency in HTML, CSS, and related web technologies.
• Demonstrated excellence in accessibility and performance optimization.
• Experience building UI for AI-driven features (classical ML and Generative AI).
• Proficiency in one or more back-end languages (Java/Kotlin).
• Mentorship to junior developers.

Base pay range: $195,000—$220,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

This position is US - Remote Eligible. Must live in a state where Airbnb, Inc. has a registered entity. Excluded states apply.

Apply via the provided link.