Senior Solutions Engineer

Algolia is a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, Algolia powers over 30 billion search requests. In 2021, Algolia raised $150 million in Series D funding, quadrupling its valuation to $2.25 billion. Customers include Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

This Solutions Engineer role is a critical part of Algolia’s go-to-market organization, working closely with Sales and Solutions partners, as well as with select channel partners, to drive solution sales, customer adoption, and best practices. You will own the technical pre-sales relationship across opportunities and accounts, partnering with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions. You will act as both a deep technical expert and a trusted advisor, equally comfortable presenting to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs. Beyond customer-facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross-company initiatives.

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
• Assist in partner-led and partner-assisted sales motions including partner enablement, education, demo, POC, RFP
• Deliver and record occasional partner onboarding and enablement webinars, sharing Algolia platform introduction as well as newly shipped features
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

• Strong desire to help solve problems with the ability to explain complex technical concepts to a broad audience
• 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
• Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React; Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
• Experience with data modeling, data transformation and enrichment
• Great oral and written communication skills
• Experience delivering technical presales workshops of various nature (discovery, education, product demonstration)
• Experience working with channel partners such as SIs or ISVs
• Superior organisational skills working with multiple customers and the ability to switch context quickly throughout the day with various competing demands and attention to detail
• Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
• Growth mindset and constant curiosity to keep up with industry trends and technical developments

• Experience designing mockups / wireframes / UI using tools like Photoshop, SketchApp
• Experience implementing or optimising search & discovery experiences
• Experience in ecommerce and user experience optimisation
• Experience designing and developing generative AI and agentic application
• Experience working in a high-growth SaaS environment
• Familiarity with iOS & Android platforms
• Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike
• Knowledge in Analytics, SEO

On-Target Earnings Pay Range: $223,000—$251,100 AUD (annual total cash compensation, base salary and commission).

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as 'Remote' are only available for remote work within the specified country.

Apply directly through the Algolia careers page at the provided link.