Site Reliability Engineer

WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure. We recently raised a $100M Series C, valuing the company at $2B. WorkOS powers enterprise features for many fast-growing AI companies, including OpenAI, Cursor, and Perplexity.

The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. As an early member of the SRE team, you'll help shape our approach to reliability, working across the stack and collaborating with infrastructure and product engineering teams.

• Design and evolve systems, tooling, and processes to improve reliability and performance.
• Collaborate with product and infrastructure teams to ensure services are production-ready, observable, and resilient.
• Define and measure SLIs/SLOs to guide reliability improvements.
• Write and optimize backend systems in TypeScript.
• Improve incident response, lead postmortems, and drive follow-through on reliability risks.
• Develop internal tools and automations.
• Participate in on-call rotation.
• Contribute to design and architecture discussions.

• Based in PST/PDT timezone.
• Experience operating and scaling production systems in cloud environments (AWS).
• Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis.
• Comfort working across infrastructure layers (compute, networking, storage, observability tooling).
• Strong debugging and systems thinking skills.
• Ability to work independently and drive projects.

• Familiarity with Kubernetes or similar orchestration systems.
• Exposure to observability stacks (e.g., Prometheus, Grafana, Datadog, OpenTelemetry).
• Exposure to TypeScript or interest in a TypeScript-based codebase.

Annual US base salary: $175K – $275K, plus equity. Benefits include healthcare (medical, dental, vision), parental leave, paid time off, fully remote working arrangements, 401k matching, FSA, ST/LT Disability, Voluntary Life, Carrot fertility benefits, 20 days paid vacation + 10 holidays + unlimited sick leave, 12 weeks fully paid parental leave, monthly fitness and wellness stipends, and commuter benefits for hybrid employees in SF/NYC.