Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking

Cloudflare is seeking a Senior Customer Engineer to drive technical go-to-market strategy for enterprise clients in Central & Eastern Europe, with Hebrew language proficiency. This role bridges pre-sales technical validation through onboarding, deployment architecture, and lifecycle expansion, operating as a quota-carrying technologist within the GTM organization.

• Lead technical deep-dive discovery, capture business requirements, and map customer infrastructure (DNS, CDN, Zero Trust, Network Security, Workers) to Cloudflare architectures.
• Define and scope success criteria and technical evaluation plans for Proof of Concepts (PoCs) and Technical Validations.
• Deliver tailored technical presentations, architectural diagrams, and demonstrations addressing performance, security, and reliability challenges.
• Oversee technical onboarding and implementation, serving as primary executive and engineering contact.
• Design migration and onboarding blueprints (e.g., DNS migrations, Zero Trust rollouts, WAF tuning) and consult on configuration best practices.
• Carry a variable quota tied to new business acquisition and account growth; identify cross-sell and up-sell opportunities.
• Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into ROI for C-level executives.
• Leverage AI agents, LLMs, and internal platforms to automate routine tasks such as RFP responses and telemetry monitoring.
• Partner with Enablement Team to design and govern technical resources, SOPs, and best practices.

• 8-12 years in customer-facing technical roles (Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineer).
• Ability to white-board and articulate complex enterprise network and security architectures.
• Excellent communication skills to translate technical concepts for engineers and C-level executives.
• Proven track record in quota-carrying or revenue-aligned environments with understanding of SaaS metrics and enterprise sales cycles.
• Depth in at least four technical areas: Internet fundamentals (OSI Model, BGP, DNS, HTTP/S, SSL/TLS), Security (WAF, Bot Management, Zero Trust, SASE), Performance (caching, HTTP/2, TLS 1.3), AI proficiency (prompt engineering, LLM utilization), Coding/Scripting (Python, JavaScript, Bash, Lua, Go), or Developer Platform Fluency (RESTful/GraphQL APIs, Terraform, CI/CD).

• Experience creating technical enablement (workshops, code samples, documentation).
• Applied AI knowledge: LLM orchestration, RAG architectures, model-access controls.
• Understanding of regulatory requirements (PCI DSS, HIPAA, SOC 2).
• Background from hyperscalers, digital natives, or startups.

For Netherlands-based hires: estimated annual salary between €112,000 - €154,000, inclusive of on-target incentive compensation under Cloudflare's Sales Compensation Plan. Eligible for Cloudflare's equity plan.

This role may require travel up to 20-50% for customer meetings and events. Applicants progressing to offer stage may be asked to attend an in-person interview at a Cloudflare office or hub. Position may require access to U.S. export-controlled information.