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Sr. Delivery Solutions Architect - Digital Native Business

Databricks
Remote - United StatesUpdated 7d ago
Total compensation
$219k–$301k
Published total compensation range · Top quartile for Customer Success (159 listings)
Location
Remote - United States
Remote eligibility
Employment
Full-time
Senior
Role family
Customer Success
AI / ML
Role skills
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About the job

Role

As a Sr. Delivery Solutions Architect (DSA) at Databricks, you will collaborate with sales and field engineering teams to accelerate adoption and growth of the Databricks platform. You will be the post-sale technical lead across all Databricks products, driving technical account strategy and execution for strategic customers. This is a hybrid technical and commercial role, requiring you to build executive relationships and orchestrate specialized teams.

Responsibilities

  • Engage with Solutions Architects to understand full use case demand plans for prioritized customers.
  • Lead post-technical-win account strategy and execution for Databricks use cases in strategic accounts.
  • Be the accountable technical leader for specific use cases, driving onboarding, enablement, success, go-live, and healthy consumption.
  • Serve as first contact for technical issues related to production/go-live status.
  • Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources.
  • Create and execute plans to accelerate key use cases into production, coordinating with Professional Services.
  • Navigate Databricks Product and Engineering teams for new innovations and upgrades.
  • Develop execution plans covering use case progression, enablement, adoption, and governance.
  • Provide KPI reporting on usage and customer health to the Technical GM.

Qualifications

  • 7+ years of experience accountable for technical project/program delivery in Data and AI.
  • Programming experience in Python, SQL, or Scala.
  • Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
  • Understanding of solution architecture for distributed data systems.
  • Ability to attribute business value to project deliverables.
  • Technical program/project management including account, stakeholder, and resource management.
  • Experience resolving escalations with senior customer executives.
  • Experience conducting discovery workshops, creating roadmaps, and managing complex programs.
  • Track record of overachievement against quota or similar objectives.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
  • Can travel up to 30% when needed.

Compensation & Benefits

Local Pay Range: $219,100—$301,300 USD. Total compensation may include annual performance bonus, equity, and benefits. Databricks offers comprehensive benefits and perks; details vary by region.

Skills & tags

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