Sr. Identity and Access Management Analyst

Justworks is looking for an experienced Identity and Access Management (IAM) analyst who can help enhance Justworks’s IAM program and maturity. As a successful candidate, you have demonstrated experience working with business to define and implement roles, rules, permissions and accesses, and working with IAM engineers to build adequate security solutions to improve identity and access management. You have a deep understanding of the fundamentals of identity and access management concepts and risks, and have worked with multiple IAM tools such as IGA, PAM, SSO and others. You also should have experience on AWS and its IAM roles.

• Business collaboration and requirements analysis: Partner with business stakeholders to analyze and define role-based access control (RBAC) requirements and permission models. Conduct access reviews and collaborate with business units to establish appropriate access levels and segregation of duties. Translate business requirements into technical IAM specifications and access policies. Facilitate workshops and requirements gathering sessions with cross-functional teams.
• IAM Implementation: Support IAM leadership and engineers to execute IAM roadmaps. Design and document access control matrices, role hierarchies, and permission structures. Assist in the deployment and configuration of identity management solutions across enterprise systems. Coordinate with technical teams to ensure proper integration of IAM systems with business applications.
• Process Improvement: Continuously evaluate and improve IAM processes, workflows, and user experiences. Create and maintain comprehensive documentation for IAM processes, procedures, and system configurations. Develop training materials and provide guidance to end users and business stakeholders. Analyze access patterns and recommend optimization opportunities.
• Security Management and Risk Management: Help develop, maintain, and enforce IAM policies, standards, and procedures. Assess and document access-related risks and recommend appropriate mitigation strategies. Investigate and resolve access-related security incidents and policy violations. Support privilege access management (PAM) initiatives and monitor high-privilege account usage. Help Cyber Defense Operations triage incidents as needed especially related to IAM. Work with Internal Audit, IT, and Digital Security to address access review gaps and ensure compliance with security policies and regulatory requirements. Perform other related duties as assigned.

As a Senior IAM Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following: Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome. Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have. Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism. Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking. Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS: Camaraderie, Openness, Grit, Integrity, and Simplicity.

• 5+ years of hands-on experience in identity and access management, preferably in technology companies or enterprise environments
• 3+ years of experience with RBAC design, implementation, and management
• Extensive experience in the framework and process to define roles and permissions in IGA or RBAC implementations
• Proven experience working with business stakeholders to gather requirements and translate them into access control specifications
• Solid experience with IAM tools and platforms (e.g., AD, Okta, SailPoint, ForgeRock, CyberArk, or similar)
• Demonstrated experience conducting access reviews, certifications, and compliance audits
• Strong understanding of identity and access management concepts, protocols, and standards (SAML, OAuth, OpenID Connect, LDAP)
• Proficiency with directory services and identity providers
• Knowledge of privileged access management (PAM) concepts and tools
• Understanding of segregation of duties (SoD) principles and risk-based access controls
• Familiarity with compliance frameworks (SOX, PCI-DSS, HIPAA, etc.)
• Exceptional written and verbal communication skills with ability to explain technical concepts to non-technical stakeholders
• Proven ability to work collaboratively across diverse teams and organizational levels
• Experience facilitating meetings, workshops, and training sessions
• Strong customer service orientation and stakeholder management skills
• Strong analytical and organizational skills