Staff Advanced Analytics, Community Blueprint & Quality

Airbnb is seeking a Staff Advanced Analytics professional to join the Community Blueprint & Quality team. This role is a senior analytics leader responsible for high-impact analysis, experimentation, and reporting to improve the guest and host experience. The position is hands-on and execution-focused, operating independently and partnering with cross-functional stakeholders.

• Conduct strategic deep dives into customer experience drivers (cleanliness, check-in, communication) to identify symptoms, diagnose root causes, and recommend interventions.
• Design, execute, and analyze experiments (A/B tests and quasi-experiments) to measure the impact of quality and blueprint initiatives.
• Build and apply causal inference frameworks (diff-in-diff, synthetic controls, propensity matching) to estimate the true impact of product, policy, and operational changes.
• Leverage LLMs and AI-assisted analytics to extract structured insights from unstructured data and scale root-cause taxonomy generation.
• Develop and validate metrics and dimensions that monitor customer experience health and surface emerging quality issues.
• Build and maintain analytical artifacts (queries, dashboards, readouts) for stakeholder self-service.
• Partner with Product, Engineering, Data Science, Data Engineering, and other Advanced Analytics teams to align on methodology and interpretation.
• Translate complex analyses into clear, concise insights for senior leadership.

• 10+ years of experience in advanced analytics, data science, or applied quantitative analysis (industry experience required).
• Strong hands-on expertise in SQL and at least one programming language (Python or R).
• Proven experience designing and analyzing A/B experiments and applying statistical methods.
• Experience with causal inference techniques (diff-in-diff, synthetic controls, propensity scoring).
• Hands-on experience with AI-assisted analytics workflows (Claude, ChatGPT, internal LLM agents) including prompt engineering and structured extraction.
• Experience building metrics end-to-end, including definitions, validation, and implementation in data pipelines.
• Strong analytical judgment and communication skills for senior, non-technical audiences.
• Experience in marketplace, product analytics, customer experience, or trust & safety contexts strongly preferred.

Base pay range: $180,000—$221,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. You must live in a state where Airbnb, Inc. has a registered entity; some states are excluded.

Apply through the Airbnb careers page. For disability accommodations, contact reasonableaccommodations@airbnb.com.