Staff Product Designer

We are looking for an experienced Staff Product Designer to join us at a critical juncture as we evolve how our users interact with Affirm through agentic solutions. You will lead the effort to help establish when, where and how we utilize AI to consistently help the consumer in the moment, providing them with proactive experiences. This role focuses on building a hybrid search and discovery interface that balances the high-intent efficiency of traditional UI with the discovery power of AI, and you will help create a unified vision on how AI can transform our consumer touchpoints.

• Own and drive design AI and agentic initiatives for Affirm’s Consumer experience, delivering high-impact, customer-centric solutions that align with business objectives.
• Design intuitive, conversational, and agentic patterns that feel proactive and helpful, moving beyond reactive commerce to anticipation.
• Define the design language for Affirm’s future AI-driven interactions, prioritizing trust, clarity, and predictable outcomes for our users.
• Collaborate cross-functionally with product, engineering, data science, marketing, and research to drive innovation and deliver seamless, intuitive experiences.
• Champion a test-and-learn mindset, leveraging experimentation, research, and analytics to continuously refine and optimize user experiences.

• AI/Agentic Design Experience: Proven track record of designing AI-driven, agentic, or conversational user interfaces that deliver real user value.
• Advanced Prototyping: Proficiency in prototyping non-linear, multi-modal user flows to test and validate complex AI interactions.
• Human-Centered AI Principles: Strong understanding of HCAI principles, focusing on user trust, transparency, system feedback, and explainability.
• High-Stakes Design: Ability to navigate and design for complex, high-stakes consumer financial products where trust is paramount.
• Leadership & Strategy Experience at Scale: 8+ years of product design experience with significant time dedicated to problem solving complex experiences and shipping new products.
• Exceptional Craft & Visual Skills: You have a keen eye for detail, design systems, and interaction patterns that elevate user experiences.

Pay Grade - N, Equity Grade - 12. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000. USA base pay range (all other U.S. states) per year: $173,000 - $233,000.

Benefits: Health coverage at no cost (100% of premiums for employees and dependents), spending stipends (monthly stipends for tech setup and health/wellness), flexible time off and generous holiday calendars, and employee stock purchase plan (ESPP) to buy Affirm stock at a discount.

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