Staff Product Manager - AI Foundations

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

As a Product Manager on the AI Foundations team, you will drive Plaid’s AI strategy by building the data and intelligence layer that powers smarter financial experiences. You will work across engineering, data science, and research to develop scalable AI systems—from core embeddings and representation learning to applied model integrations that enhance developer and consumer outcomes.

• Define the strategy, roadmap, and success metrics for Plaid’s core AI and data foundation.
• Partner with Engineering and Data Science to design scalable AI systems, from model training and evaluation pipelines to APIs that deliver intelligence at scale.
• Drive initiatives from concept to production, balancing rapid experimentation with reliability, transparency, and responsible AI practices.
• Work closely with research, platform, and product teams to embed AI capabilities across Plaid’s products and developer platform.
• Use metrics, model performance data, and customer feedback to validate impact and inform prioritization.
• Translate complex AI concepts into clear narratives and tradeoffs for technical and non-technical stakeholders.

• 8+ years of product management experience with direct experience leading AI/ML or applied intelligence products from concept to production.
• Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored.
• Strategic and executional range, defining long-term AI vision while delivering near-term experiments, prototypes, and launches.
• Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.
• Strong communicator and influencer.
• Commitment to responsible AI and transparency, especially in regulated or high-trust domains.
• Nice to have: Hands-on experience with LLMs, embeddings, or agentic systems in production.
• Nice to have: Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.

Target base salary $207.6K – $339.6K, plus equity. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).