Talent Partner, Engineering

About Plain

Plain is redefining customer support for the next generation of B2B companies, building a fast, powerful platform to help companies move beyond reactive support and build true customer relationships. Trusted by companies like Cursor, Vercel, and Granola, Plain unifies customer interactions, enables team collaboration, and supercharges workflows with AI.

Role

We're looking for a Talent Partner to work with our CTO and talent team to scale engineering hiring. You'll lead the charge on engineering hiring: pipeline, process, tools & systems, all while keeping the bar high as we grow.

What you'll do

• Lead engineering hiring, including pipeline, process, tools, and systems.
• Build pipeline through referral flywheel, employer brand, and outbound motion.
• Run multiple searches at pace without the bar or experience slipping.
• Partner closely with engineering leadership as an extension of the team.

This is a great fit if you…

• Have thrived in someone else's system and are ready to build your own.
• Have hired across product, ML/AI, and infrastructure engineering at a high bar in tech or AI-native products.
• Have strong opinions about what great hiring looks like and the conviction to push for it.
• Can differentiate between engineers who are AI-native and those who are AI-adjacent.
• Care about the company and product as much as who you're hiring.
• Can run multiple searches at pace without the bar or experience slipping.

This won't be the right role if you…

• Have dabbled in engineering hiring—we need someone whose craft is engineering hiring.
• Treat hiring as a numbers game—we'd rather wait for the right person than move fast for the wrong one.
• Are uncomfortable partnering with engineering—this role requires close collaboration with technical leaders.
• Need complete clarity—we're a startup, some things need figuring out.
• Want to hand off sourcing and pipeline work—this is a hands-on role.

Compensation & Benefits

Salary: £75K – £95K. Offers Equity.