Account Director Commercial Sales (Mid-Market)

Pendo is a product analytics company founded in 2013, with a mission to improve society's experience with software.

As an Account Director, you will own a full-cycle, quota-carrying sales motion across net-new revenue, existing account growth, renewals, and upsell opportunities. You will identify and engage new accounts, manage a portfolio of existing customers, and build executive relationships.

• Prospect, land, and expand: Identify and engage new accounts to drive net-new revenue in the Mid-Market segment.
• Own the full sales cycle: Drive product-led deals from prospecting through quoting, negotiation, and close.
• Manage renewals and expansion: Use customer data and business goals to support renewals and upsell.
• Plan strategically: Conduct account reviews and translate insights into account plans.
• Collaborate cross-functionally: Partner with technical, product, customer success, and other teams.
• Manage pipeline and forecast: Maintain healthy pipeline and accurate forecasts.
• Advocate for customers: Build executive relationships and address challenges.
• Develop product expertise: Build deep knowledge of Pendo's products.

Must-haves: 5+ years of B2B SaaS or complex technology sales in a full-cycle, quota-carrying role. Proven success in Mid-Market segment. Track record of meeting revenue targets. Strong negotiation and deal management skills. Ability to build executive relationships. Proficiency in CRM tools such as Salesforce and Clari. Bachelor's degree or equivalent.

The expected on-target-earnings (OTE) range for this role in Raleigh, North Carolina is $180,000 - $250,000 OTE on (50/50 base-to-variable split).

Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

Apply via the Greenhouse link.