Account Manager

Algolia is the retrieval intelligence layer that turns intent into trusted, decision-grade outcomes. As an Account Manager within our Commercial team, you will own and grow a portfolio of existing customers, driving retention and expansion across your install base. You will build strong relationships with key stakeholders, uncover new opportunities, and ensure customers realize measurable value from Algolia’s platform.

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue.
• Develop a deep understanding of each customer’s business objectives, use cases, and success criteria to identify expansion (upsell and cross-sell) opportunities.
• Act as the primary commercial point of contact, building trust-based relationships with key stakeholders.
• Drive account planning and execution strategies that align Algolia’s solutions to customer goals.
• Lead commercial conversations including renewals, pricing, and expansion opportunities.
• Partner with Customer Success, Solutions Engineering, Support, and other teams to deliver a seamless customer experience.
• Monitor account health and usage signals to prevent churn and mitigate contraction.
• Maintain accurate forecasting and pipeline management.

• Fluent in Dutch and English.
• 4+ years in a B2B SaaS sales or account management role, with ownership of renewals and expansion revenue, ideally with eCommerce or digital experience platforms.
• Strong customer-first mindset and experience managing a book of business.
• Proven ability to identify and close expansion opportunities.
• Strong collaboration skills and comfort in a high-growth environment.

• Experience with SaaS, APIs, or developer-focused products.
• Familiarity with usage-based or consumption-based business models.
• Familiarity with the Dutch and Nordic markets.

On-Target Earnings Pay Range: €139.000—€170.000 EUR

Remote - Netherlands. Algolia offers flexible workplace options, but positions listed as Remote are only available within the specified country.

Apply directly through Algolia's careers page.