Senior AI Engineer

GitLab is the intelligent orchestration platform for DevSecOps, trusted by more than 50 million registered users and over 50% of the Fortune 100. We are seeking a Senior AI Engineer to help build the foundation for GitLab's transformation into an AI-first company. Reporting to the Director, Enterprise AI, you will be a hands-on technical leader responsible for delivering internal AI-powered solutions that drive measurable business outcomes. Your initial focus will span Sales, Marketing, and Customer Support, where you will embed AI solutions into key systems and workflows.

• Diagnose business problems before building solutions, mapping workflows, identifying constraints, and confirming whether AI is the right intervention.
• Own AI initiatives end-to-end, from stakeholder discovery and technical design through implementation, deployment, and iteration.
• Design, develop, and ship AI-powered solutions quickly, delivering working prototypes in days, not months.
• Improve organizational flow by building solutions that reduce bottlenecks, shorten lead times, and increase throughput.
• Integrate AI capabilities into existing systems and workflows using APIs, orchestration tools, and modern AI platforms, including GitLab Duo Agent Platform.
• Be Customer Zero: leverage and showcase GitLab's AI offerings, feeding real-world usage insights back to R&D.
• Partner closely with stakeholders across functions to understand real constraints and align on outcomes.
• Define and track success through business metrics, flow metrics, and feedback loops.
• Contribute to technical direction by evaluating tools, documenting patterns, and creating reusable foundations.

• Strong coding skills with the ability to build working solutions end-to-end.
• AI & LLM technical depth: proficiency in Python, JavaScript/TypeScript, REST APIs, GraphQL, and integration patterns.
• Deep practical experience with prompt engineering, model selection, RAG, and agentic architecture patterns.
• Practical fluency across the LLM ecosystem, including models from Anthropic and OpenAI.
• AI safety and risk awareness, including designing guardrails.
• Systems thinking and diagnostic rigor to identify constraints and root causes.
• Familiarity with enterprise business systems such as Salesforce, Marketo, Zendesk, Workato, Relevance AI, and Glean.
• Product mindset with ability to scope MVPs and deliver iteratively.

The base salary range for this role's listed level is $108,400—$129,600 USD for residents of the United States only. This range does not include bonuses, equity, or benefits.

• Flexible Paid Time Off
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please apply via the provided application link. GitLab is an equal opportunity employer.