Catalog Operations Analyst II

Instacart is transforming the grocery industry, providing grocery delivery and household goods. The company operates as a Flex First team, allowing employees to choose where they work.

The Catalog Operations Analyst II will drive end-to-end data quality and enrichment for health, nutrition, and meal-related attributes within the Health and Meals pillar. This role partners with Catalog Engineering, Data Science, Product, and ML teams, as well as external data providers and BPOs.

• Own data quality outcomes for the Health and Meals pillar, defining accuracy and coverage goals for critical attributes.
• Design, test, and operationalize LLM pipelines, including prompt iterations, evaluation frameworks, and human-in-the-loop QA.
• Develop SQL analyses to monitor catalog health, identify root causes, and prioritize fixes.
• Establish and refine taxonomies, attribute definitions, and normalization standards; author SOPs and quality guidelines.
• Manage day-to-day execution with external vendors and data partners, setting SLAs and QA workflows.
• Partner with Product, DS, and XFN teams to scope experiments and translate insights into roadmaps.

• 3+ years of experience in catalog/content operations, data operations, or data quality in e-commerce, marketplace, retail, or similar.
• Bachelor's degree in a quantitative field or equivalent practical experience.
• Proficiency in SQL (joins, aggregations, window functions) and advanced Excel/Google Sheets.
• Familiarity with LLMs and prompt design for data extraction, classification, or attribute enrichment.
• Experience defining and managing data quality metrics (accuracy, precision, recall) and root cause analyses.
• Experience operationalizing workflows with external vendors/BPOs, including SOPs, SLAs, and QA processes.

• Experience using AI tools (e.g., Claude Code, Codex).
• Experience with data wrangling, QA automation, and scaling manual processes.
• Experience building dashboards in Looker, Tableau, or Mode.
• Background in ecommerce, grocery/CPG data, or technology/startups.

Base pay range for Canadian candidates: CAN$104,000—$109,500 CAD. Eligible for new hire equity grant and annual refresh grants. Instacart provides market-competitive compensation and benefits.

Apply via the Instacart careers page.