Customer Marketing Manager

Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join the Corporate Marketing team. The team sources, creates, and amplifies stories of customers achieving meaningful technology and business outcomes with Datadog. This role is for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs.

• Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more.
• Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals.
• Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities.
• Interview customers and product leaders — in-person and on camera — to produce customer marketing assets like case studies, video testimonials, promotional quotes, and slides.
• Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities.
• Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius.
• Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies.

• 4+ years of experience in customer marketing and/or advocacy for a B2B technology company.
• Exceptional communication (verbal and written) and interpersonal skills.
• Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.

The reasonably estimated yearly salary for this role is $94,000—$125,000 USD.

Datadog offers a competitive salary and equity package, including healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. New hire stock equity (RSUs) and employee stock purchase plan are also provided.