Customer Success Manager - Denver
Datadog- Compensation
- $89k–$118k Published range
- Location
- Hybrid - Denver, CO Remote eligibility
- Employment
- Full-time Mid-level
Apply on careers.datadoghq.com
About the job
Datadog is the leading observability and security platform for the AI era, providing unified visibility across the technology stack. As a Customer Success Manager, you will drive product adoption, up-selling, and cross-selling across existing customers, advocate for customers internally, and ensure a positive customer experience.
What You'll Do
- Partner with sales for smooth onboarding
- Build relationships and trust with customers
- Carry out full-sales cycle for growth opportunities
- Advise customers on effective use of Datadog
- Monitor usage trends to uncover renewal risks and promote adoption
- Collaborate with Support, Product, Finance, and Legal
Who You Are
- Strong communicator with attention to detail
- Motivated by long-term relationships
- 5-7 years in customer account facing role
- Customer-minded, value-driven
- Experienced in negotiating contract terms and overcoming pricing objections
Benefits and Growth
- Best-in-breed onboarding and sales training (MEDDIC, Command of the Message)
- Inclusive culture, community guilds, mentor/buddy program
- Continuous professional development and career pathing
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Generous global benefits including healthcare, dental, parental planning, mental health, 401(k) match, paid time off, fitness reimbursements
Datadog offers a competitive salary and equity package. The reasonably estimated yearly salary for this role is $89,000—$118,000 USD.
What you can verify before applying
Compare the essentials before you leave: pay, remote scope, employment type, source, and the employer apply destination.