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Delivery Solutions Architect - Financial Services

Databricks
Hybrid - US (GA, IL, MA, NY, NC, DC)Updated 5d ago
Total compensation
$180k–$248k
Published total compensation range · Top quartile for Customer Success (143 listings)
Location
Hybrid - US (GA, IL, MA, NY, NC, DC)
Remote eligibility
Employment
Full-time
Mid-level
Role family
Customer Success
AI / ML
Role skills
Apply on databricks.com
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About the job

Company

Databricks is the Data and AI company, serving over 20,000 organizations worldwide including 70% of the Fortune 500.

Role

As a Delivery Solutions Architect (DSA), you will collaborate with sales and field engineering teams to accelerate adoption and growth of the Databricks platform. This is a hybrid technical and commercial role: you will drive growth in assigned customers, build executive relationships, and become the post-sale technical lead across all Databricks products. You will report directly to a DSA Manager within the Field Engineering organization.

Responsibilities

  • Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
  • Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
  • Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams
  • Be the first contact for technical issues related to production/go-live status of agreed use cases
  • Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources
  • Create, own and execute a point-of-view on how key use cases can be accelerated into production, coordinating with Professional Services
  • Navigate Databricks Product and Engineering teams for new product innovations, private previews and upgrade needs
  • Develop an execution plan covering all customer-facing technical roles and teams, including enablement, product adoption, organic needs, and executive/operational governance
  • Provide internal and external KPI reporting on usage and customer health

Qualifications

  • 7+ years of experience accountable for technical project/program delivery within Data and AI
  • Programming experience in Python, SQL or Scala
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
  • Understanding of solution architecture related to distributed data systems
  • Technical program/project management including account, stakeholder and resource management accountability
  • Experience resolving complex escalations with senior customer executives
  • Experience conducting discovery workshops, creating strategic roadmaps, and managing delivery of complex programs
  • Track record of overachievement against quota or similar objective targets
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
  • Can travel up to 30% when needed

Compensation

Local Pay Range: $180,000—$247,500 USD. Total compensation may also include eligibility for annual performance bonus, equity, and the benefits listed above.

Application

Apply via the provided job link.

Skills & tags

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