Delivery Solutions Architect - Financial Services
Databricks- Total compensation
- $180k–$248k Published total compensation range · Top quartile for Customer Success (143 listings)
- Location
- Hybrid - US (GA, IL, MA, NY, NC, DC) Remote eligibility
- Employment
- Full-time Mid-level
About the job
Company
Databricks is the Data and AI company, serving over 20,000 organizations worldwide including 70% of the Fortune 500.
Role
As a Delivery Solutions Architect (DSA), you will collaborate with sales and field engineering teams to accelerate adoption and growth of the Databricks platform. This is a hybrid technical and commercial role: you will drive growth in assigned customers, build executive relationships, and become the post-sale technical lead across all Databricks products. You will report directly to a DSA Manager within the Field Engineering organization.
Responsibilities
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams
- Be the first contact for technical issues related to production/go-live status of agreed use cases
- Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources
- Create, own and execute a point-of-view on how key use cases can be accelerated into production, coordinating with Professional Services
- Navigate Databricks Product and Engineering teams for new product innovations, private previews and upgrade needs
- Develop an execution plan covering all customer-facing technical roles and teams, including enablement, product adoption, organic needs, and executive/operational governance
- Provide internal and external KPI reporting on usage and customer health
Qualifications
- 7+ years of experience accountable for technical project/program delivery within Data and AI
- Programming experience in Python, SQL or Scala
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
- Understanding of solution architecture related to distributed data systems
- Technical program/project management including account, stakeholder and resource management accountability
- Experience resolving complex escalations with senior customer executives
- Experience conducting discovery workshops, creating strategic roadmaps, and managing delivery of complex programs
- Track record of overachievement against quota or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
- Can travel up to 30% when needed
Compensation
Local Pay Range: $180,000—$247,500 USD. Total compensation may also include eligibility for annual performance bonus, equity, and the benefits listed above.
Application
Apply via the provided job link.
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