Director, Revenue & CoGS Accounting

In this role, you will be the visionary leader of Twilio's global revenue and CoGS accounting operations, playing a critical role in shaping a global revenue recognition framework that is as agile as it is accurate. You will bridge the gap between complex technical accounting and high-velocity business operations, partnering with GTM, Product, and IT leaders to ensure commercial strategies are operationally sound and compliant.

• Lead the global Revenue, AR, and CoGS accounting functions, managing strategic direction for high-integrity subledger operations, journal entry frameworks, and effective reconciliations.
• Direct the seamless integration of technical accounting policies into high-volume global workflows.
• Define and drive the scalable operational vision for ERP workflows and revenue automation (e.g., Oracle RMCS, Zuora), identifying process gaps and championing technology-driven improvements.
• Empower your team to deliver sophisticated variance analysis that uncovers the 'why' behind fluctuations.
• Drive effective collaboration with Billing, GTM, Product & Pricing, and FP&A leaders.
• Provide oversight on highly complex accounting concerns such as material, non-standard customer contracts.
• Collaborate with Technical Accounting and SEC Reporting teams to ensure accurate disclosures and robust policy memos.
• Own the global control framework for functional areas, evolving SOX compliance and internal audit strategies.
• Set the vision for operational excellence, fostering an environment of continuous learning and professional growth.

• Bachelor's Degree in Accounting or a related field.
• 12+ years of progressive experience in accounting, including 6+ years with a revenue accounting focus, with a significant portion in a large, fast-paced public company environment.
• 8+ years of experience leading and developing high-performing, management-level teams.
• Expert-level understanding of ASC 606, deferred revenue accounting, and complex CoGS structures (including gross margin mechanics) in a SaaS or Usage-based environment.
• Deep experience with enterprise-grade ERP systems (e.g., Oracle, SAP) and specialized revenue subledgers (e.g., Zuora Revenue, RMCS).
• Proven ability to influence C-suite and VP-level stakeholders.
• Exceptional ability to handle 'gray area' exceptions and non-standard transactions.
• Expert knowledge of the SOX framework and a track record of designing and maintaining compliance controls.

• CPA or equivalent certification.
• Prior experience in a 'Big 4' public accounting firm.
• Experience navigating the transition from traditional SaaS to consumption-based/usage-based revenue models.
• Experience in the CPaaS and/or telecommunications industries.

This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA.

Approximately <10%> travel is anticipated.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $188,240.00-$253,300.00.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280.00-$249,100.00.
• Based in the San Francisco Bay area, California: $221,360.00-$276,700.00.