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Enterprise Core Implementation Consultant - West

Samsara
Remote - US (not eligible in SF Bay, NYC, or DC Metro Areas)Updated 1d ago
Base salary
$89k–$13459k
Published base salary range · Top quartile for Customer Success (88 listings)
Location
Remote - US (not eligible in SF Bay, NYC, or DC Metro Areas)
Remote eligibility
Employment
Full-time
Mid-level
Role family
Customer Success
B2B SaaS
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About the job

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. The Select Customer Success team advises and guides Samsara's largest customers, ensuring adoption and business value. In this role, you will be part of the Implementation team, responsible for helping Enterprise customers deploy and adopt IoT solutions for fleet and industrial assets. You will own the customer relationship, manage deployment, create launch plans, track implementation progress, run training sessions, and work cross-functionally with Sales, Support, Sales Engineering, and Product. This role requires exceptional customer-facing communication, the ability to understand customer business, and comfort explaining technology to executives and users. This is a remote position open to candidates in the US except the SF Bay, NYC, and DC Metro Areas. May require travel up to 10%.

Minimum requirements: 6+ years in senior Customer Success, account management, or strategic consulting; Enterprise SaaS experience preferred; experience with technical products; consultative skills with end-to-end system implementations; proven stakeholder communication; Bachelor's degree.

Annual base salary: $88,979—$134,590.91 USD. Total rewards include performance-based bonus/variable pay, equity (for eligible roles), comprehensive health and parental leave plans, and a professional development stipend.

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