Global Leaves and Accommodations Analyst

OpenAI's Benefits team helps attract, support, and retain the people advancing our mission to ensure that artificial general intelligence benefits all of humanity. As part of the People team, we deliver benefits and experiences for a rapidly growing employee population in and outside the US. We partner across People, Payroll, HR Systems, Legal, and external providers to help employees navigate important moments with clear guidance and reliable support.

We're looking for a Leaves & Accommodations Analyst to support the day-to-day administration of OpenAI's leave of absence and workplace accommodations programs. You will coordinate assigned cases from intake through closure, keep records and documentation organized, and support accurate, timely handoffs across the teams involved. This is a hands-on, employee-facing role for someone who enjoys careful execution and helping people understand what comes next. You'll follow established policies and workflows, take responsibility for routine case tasks, and recognize when a complex, sensitive, or unclear request needs guidance from the appropriate case owner. You will partner closely with HR Business Partners, Payroll, HR Systems, third-party administrators, and other members of the Benefits team. This role reports to the Senior Manager, Global Leave & Accommodation.

• Coordinate assigned leave cases, including intake, documentation follow-up, case tracking, return-to-work coordination, and closure for U.S. and international requests, including medical, parental, and statutory leaves.
• Help employees navigate the process with clear, empathetic updates about required information, timelines, and next steps.
• Support the accommodations process, organizing required information, coordinating follow-ups, and documenting approved next steps for ergonomic, disability-related, and religious accommodations.
• Keep case records accurate by maintaining leave and accommodations data in HRIS and case-tracking systems.
• Prepare reliable payroll handoffs, checking approved case and pay information, including company-paid time off, statutory benefits, vendor-reported events, and company top-ups.
• Coordinate work across partners, tracking outstanding actions with third-party administrators, vendors, HR Business Partners, Payroll, and HR Systems.
• Stay on top of deadlines and requests, keeping case trackers current and raising competing priorities early.
• Improve day-to-day execution by identifying recurring issues and suggesting practical changes to checklists, templates, and documentation.

• Have hands-on experience supporting leave of absence, workplace accommodations, or related HR operations, including case administration, employee inquiries, or confidential records.
• Bring working familiarity with U.S. leave and accommodations concepts, such as FMLA, ADA, and applicable state or local requirements.
• Are drawn to detail-oriented, employee-facing work and enjoy keeping cases organized.
• Can manage multiple cases, dates, documents, and follow-ups while maintaining accurate records.
• Have practical experience with an HRIS or case-management system and use spreadsheets to check data. Workday experience is helpful.
• Communicate clearly and empathetically with employees, managers, and cross-functional partners.
• Exercise sound judgment with confidential information and bring a high standard of accuracy, accountability, and service.
• Learn from feedback and contribute practical improvements.

Experience supporting a multi-state or international employee population is helpful, but not required.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.