Head of Domains & Email

Squarespace, a design-driven platform helping entrepreneurs build brands and businesses online, is seeking a Head of Domains & Email to run the Domains and Email businesses as a business within a business, with ownership of product strategy, P&L, team, and commercial outcomes. This is a GM-model leadership role reporting directly to the President. The role is based in New York City and is hybrid.

• Own the Domains business end to end: strategy, P&L, headcount, organizational design, and long-range planning.
• Set a multi-year vision and translate it into annual operating plans with clear milestones, budgets, and accountability structures.
• Own commercial strategy: pricing, packaging, acquisition, retention, and expansion, including cross-sell and upsell into adjacent Squarespace products.
• Lead strategic partnerships with registries, resellers, channel partners, and technology vendors.
• Drive a differentiated product strategy for Domains, integrating the business into a cohesive, entrepreneur-focused product ecosystem.
• Develop scalable customer research practices to surface insights for roadmap prioritization and new product investment.
• Collaborate with Engineering to build a high-trust, high-output environment for operational and delivery excellence.
• Own the AI transformation agenda for Domains, reimagining the business model, operations, and competitive advantages through AI.
• Build an AI-native team where AI fluency is a baseline expectation.
• Hire, develop, and retain top talent; build a high-performance, inclusive culture anchored in clear metrics and accountability.

• 15+ years of progressive leadership experience, including significant ownership of a consumer-facing product or line of business.
• Domain expertise in Registry / Registrar or DNS products is a strong plus.
• Demonstrated track record of building and scaling a consumer product or business from strategy through execution to measurable commercial outcomes.
• Builder’s mindset: energized by ambiguity, decisive with incomplete information, and relentless about moving fast without sacrificing quality.
• Proven ability to partner effectively with engineering teams and cross-functional or matrixed delivery organizations.
• A technical background is a meaningful advantage.
• Customer-obsessed: you build for real people, you talk to them, and you hold your team to the same standard.
• Deep understanding of AI and ML at a strategic and operational level, with direct experience owning an AI transformation.
• Exceptional communicator with strong executive presence and the ability to align diverse stakeholders around a clear and compelling vision.

Cash compensation range: $350,000 - $425,000 USD. Benefits include a choice between medical plans with an option for 100% covered premiums, fertility and adoption benefits, supplemental insurance plans, Headspace subscription, Global Employee Assistance Program, retirement benefits with employer match, flexible paid time off, 12 weeks paid parental leave and family care leave, pretax commuter benefit, education reimbursement, employee donation match, ERGs, dog-friendly workplace, free lunch and snacks, private rooftop, and hack week twice per year.

Apply via the Squarespace careers page for this role.