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Head of EA Operations

Harvey
RemoteUpdated 5d ago
Compensation
$188k–$258k
Published range
Location
Remote
Remote eligibility
Employment
Full-time
Director+
Role family
Operations
AI / ML
Apply on jobs.ashbyhq.com
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About the job

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. The company has strong product-market fit and is scaling fast.

The Head of EA Operations leads Harvey's team of Executive Assistants, the first dedicated leader the function has had. This hands-on leadership role owns hiring, standards, and coverage globally so every executive has consistent support.

Responsibilities

  • Lead Harvey's Executive Assistants as one coordinated team, including directly managing EAs to VPs.
  • Own hiring for the team end to end and match each assistant to the executive(s) they support.
  • Set shared expectations, service levels, and ways of working, and partner with executives on performance and development.
  • Drive leveling and compensation fairness across the EA team.
  • Manage support coverage and ratios globally, planning capacity ahead of new hires and expansion.
  • Provide interim, hands-on coverage when needed.
  • Partner with Onboarding, IT, and People Business Partner teams for smooth executive starts.

Qualifications

  • Experience managing a team of Executive Assistants or executive-support professionals.
  • Track record supporting C-level and senior leaders.
  • Experience in a high-growth, fast-scaling company.
  • Strong operational instincts and judgment around sensitive information.
  • Experience managing across multiple offices and time zones, ideally globally.
  • Strong cross-functional leadership and executive communication skills.
  • Bias toward ownership, speed, and accountability.

Compensation

$187,600 - $258,000 USD, with equity and bonus.

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