Implementation Consultant I, Commercial

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. It combines global corporate cards and banking with spend management, bill pay, and travel software. Brex is a wholly owned subsidiary of Capital One, N.A.

The Implementation Consultant I on the Commercial team supports small to mid-sized customers through their onboarding journey, helping them get up and running on Brex. This role blends customer empathy, project management, technical expertise, process design, and change management.

• Organize and facilitate customer meetings, managing agendas, notes, action items, and expectations.
• Support customers in configuring Brex to address business needs.
• Manage stakeholder communication and assist with timelines and deliverables.
• Assist with spend migrations and end user adoption.
• Introduce integration concepts and engage Technical Consultants for complex needs.
• Coordinate handoffs between AE/CSE and CSM.
• Deliver change management templates and lead training sessions.

• 2+ years in a customer-facing role, ideally in SaaS or consulting.
• Some exposure to project coordination or structured implementation work.
• Strong communication skills.
• Comfort working across technical and non-technical workstreams.
• Organized and detail-oriented.
• Collaborative mindset.

• Experience in Financial, Expense Management, or ERP software.
• Familiarity with General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel, Procurement, or Corporate Card programs.

The expected salary range is $91,304 - $114,130 USD. Equity and other forms of compensation may be provided.

Apply via the Brex careers page.