Inside Sales Representative

Figma is on a mission to make design accessible to all. Our platform helps teams bring ideas to life—from brainstorming and prototyping to translating designs into code and iterating with AI. We empower teams to streamline workflows, move faster, and collaborate in real time from anywhere.

As an Inside Sales Representative, you'll help existing customers scale while managing requests and closing deals from a large book of accounts. You'll build a strong foundation across our product platform and internal sales processes, partnering with Support, Order Management, and Marketing. You'll also gain experience qualifying and routing inbound prospects to aligned Account Executives. As a founding member of this new team, you'll contribute to shaping the function's strategy. This is a full-time role based in our New York City or San Francisco hub, with a target start date of late January to February 2027.

• Communicate with existing customer accounts via email, Zoom, and Ironclad about Figma's platform and pricing.
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan.
• Manage inbound billing requests, such as processing renewals and changing payment terms or methods.
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Partner with Marketing to run proactive campaigns that maximize expansion and retention across all products.

• Desire to build a career in Sales, ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma.
• Strong technical aptitude and ability to learn new products, processes, and policies.
• Collaboration across multiple teams (Sales, Support, Billing, Marketing).
• Curiosity, adaptability, and a high-achiever mindset.
• Exposure to or interest in product development and web-based collaborative tools.

• B2B SaaS experience.
• Customer-facing Sales/Support experience.
• Multilingual (Spanish or Portuguese).

Hourly base pay range: $26.96—$26.96 USD. Figma offers equity, health/dental/vision coverage, retirement benefits with company contributions, parental leave, reproductive or family planning support, mental health and wellness benefits, paid time off, paid sick leave, holidays, and other leave benefits. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts. Sales incentive compensation is offered for most sales roles.

Apply via the provided Greenhouse link. Figma limits applications to 5 per rolling 30-day period; reapplication to the same role is not allowed while an application is active or within 90 days of rejection.