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Lead Employee Relations Partner

Chime
Hybrid - San Francisco, CA, 4 days/week in office, Fridays from homeUpdated 3d ago
Base salary
$167k–$230k
Published base salary range
Location
Hybrid - San Francisco, CA, 4 days/week in office, Fridays from home
Remote eligibility
Employment
Full-time
Lead / Manager
Role family
Finance / Legal / People
Fintech
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About the job

Chime is a financial technology company, not a bank, on a mission to help everyday Americans unlock their financial progress. We're looking for a Lead Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization.

About the role

You will own the intake, assessment, investigation, and resolution of complex employee relations issues, including complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts. You'll serve as the escalation point for high-risk matters, conduct and oversee investigations, provide expert consultation to People Partners and business leaders, and drive excellence in ER documentation and case management. You'll analyze ER data to identify root causes and systemic issues, partner with People Partners to coach managers, and collaborate with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes. You'll also ensure compliance with federal, state, and local employment laws, review and update the employee handbook, manage the severance program, and contribute to continuous improvement of ER frameworks.

Qualifications

  • 8+ years in employee relations or HR business partnering, with increasing responsibility in complex, high-growth or matrixed environments
  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred
  • Deep expertise in employment law and HR compliance
  • Strong investigation, mediation, and problem-solving capabilities
  • Proven ability to influence at senior levels and drive cross-functional alignment
  • Exceptional written and verbal communication
  • Data-driven mindset for identifying ER trends and solutions

Compensation

The base salary for this role is $167,000 to $230,000, plus bonus, competitive equity, and benefits.

Benefits

  • Equity
  • Bonus program
  • Paid parental leave (up to 22 weeks for birthing parents, 12 weeks for non-birthing parents)
  • Annual wellness stipend
  • Subsidized commuter benefits
  • Backup child, elder, and pet care
  • Family planning reimbursement

Work policy

Hybrid: four days a week in the office and Fridays from home for those near one of our offices.

Application

Apply via the Greenhouse link.

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