Lead Product Adoption Strategist, SMB

Reddit is a community of communities, built on shared interests, passion, and trust. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.

As the Lead Product Adoption Strategist for SMB, you will own the end-to-end SMB product adoption motion, from identifying high-potential account/agency opportunities to building scaled programs and shaping vertical strategy. You will evolve the role into a more proactive, sales-focused motion that drives greater visibility, adoption, and revenue impact across the SMB segment. You will partner closely with Sales, PMM, Product, Strategy & Ops, Enablement, and other Product Adoption team members.

• Drive SMB growth by identifying high-potential account opportunities and partnering with Sales teams to increase adoption of Reddit’s priority performance ad solutions.
• Build scaled programs that drive adoption across a large SMB advertiser base without requiring 1:1 account support, including onboarding, reactivation, and milestone-based outreach programs.
• Support SMB Sales teams based in the US and EMEA timezones.
• Own product adoption support for eCommerce partners, Shopify and WooCommerce, and identify activation, incentive, and training opportunities that improve partner-led adoption.
• Own the vertical strategy for SMB by defining priority product solutions, shaping goals, and developing clear points of view on where Reddit should focus to drive impact with SMB.
• Establish and maintain a proactive reporting cadence for SMB across program metrics, revenue pacing, product adoption, and vertical performance.
• Where relevant, build adoption plans for top-opportunity SMB verticals/agencies/advertisers, supporting sellers with coaching, objection handling, and strategic product guidance.
• Synthesize field feedback, advertiser insights, and performance signals into clear recommendations for Sales, PMM, and Product partners.
• Act as a strong internal advocate for the SMB business, ensuring SMB advertiser needs, blockers, and opportunities are represented in cross-functional product and go-to-market discussions.
• Design and deliver vertical-specific training, sales enablement, and host office hours to help teams position and activate Reddit’s lower-funnel solutions.
• Support SMB advertiser council programming in partnership with PMM, helping surface product blockers, strong-potential accounts, and actionable insights that can influence roadmap decisions.
• Measure and communicate program effectiveness, including adoption, activation, engagement, and revenue impact, and identify where additional intervention is needed.

• 8+ years of experience in digital advertising, product adoption, sales strategy, ads go-to-market, revenue operations, or related fields.
• Strong experience working cross-functionally across Sales, Product Marketing, Product, Enablement, and Operations teams.
• Experience using data and market feedback to shape strategy, influence priorities, and drive measurable business outcomes.
• Demonstrated ability to build scalable programs and processes for large customer segments rather than relying solely on one-to-one account support.
• Strong understanding of performance advertising and product adoption motions within a digital ads environment.

• Experience working with SMB or scaled advertiser segments.
• Experience with eCommerce or partner-led growth motions, ideally including platforms such as Shopify or WooCommerce.
• Strong analytical skills and comfort working with dashboards, reporting, and performance data to identify trends and opportunities.
• Excellent program and project management skills, with the ability to manage multiple strategic initiatives at once.
• Strong written and verbal communication skills, including the ability to translate insights into clear recommendations for senior stakeholders.
• A proactive, sales-minded approach paired with strong operational rigor and strategic thinking.

Base salary range: $182,000—$254,800 USD. Eligible for equity in the form of restricted stock units and commission. Benefits include comprehensive health benefits, 401k matching, workspace benefits for your home office, personal & professional development funds, family planning support, flexible vacation, Reddit Global Days Off, 4+ months paid parental leave, and paid volunteer time off.

This role is required to be based in New York or Chicago. #LI-Hybrid