Pricing & Order Operations Analyst

Fivetran is building data pipelines to power the modern data stack for thousands of companies. The company is merging with dbt Labs to deliver a comprehensive data infrastructure layer, helping organizations move, transform, and trust their data. Fivetran's mission is to make access to data as simple and reliable as electricity.

We are looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You will help ensure system changes are tested, validated, and operationally ready before they go live. You will provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT's business systems team, Pricing Operations, Sales, and Deal Desk.

• Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation.
• Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
• Participate as a Pricing and Order Operations subject-matter expert in UAT, executing test cases and documenting results with clear traceability.
• Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
• Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation, e-signature routing, booking rules, marketplace offer configuration, and the booking-to-order management handoff.
• Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers.

• 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
• Working knowledge of Salesforce CPQ and order management or billing systems.
• Strong attention to detail and comfort performing structured, repeatable testing work.
• Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work.
• Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria.
• A proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk without heavy oversight.

New York Pay Range: $104,036—$124,848 USD. Benefits include 100% employer-paid medical insurance, generous paid time away including paid vacation or flexible/unlimited vacation, paid sick time, inclusive parental leave, paid holidays, RSU stock grants, professional development opportunities, monthly cell phone stipend, and access to a mental health support platform.