Principal Product Manager

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI. Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

We're looking for a Principal Product Manager to be the primary product voice for Elastic Security's most strategic enterprise customers. In this high-impact role, you will own the relationship between Elastic Security's product organization and our most strategic enterprise accounts. You will manage enhancement requests across many enterprise customers at once, prioritize them with judgment and data, and ensure they keep transitioning through the system. You will work at the intersection of Product, Sales, Customer Success, and Engineering, building the structure that lets Elastic scale close customer relationships without simply adding headcount.

• Own the enhancement request pipeline across multiple strategic enterprise accounts at once.
• Build and maintain a structured system to track, prioritize, and respond to customer-sourced requirements.
• Translate customer requirements into shipped products, working at the level of customer pain.
• Turn input from strategic accounts into successful products, looking for patterns across accounts and shaping some into formal partnerships for design.
• Feed validated customer patterns back into the core product roadmaps.
• Serve as the primary product voice in meetings with senior customer stakeholders, including CISO, CTO, and VP of Security Operations.
• Prioritize customer-sourced requirements using structured frameworks such as RICE, weighted scoring, and opportunity sizing.
• Partner with product and engineering leads to write requirements they can act on without follow-up clarification meetings.
• Operate across Product, Sales, Customer Success, and Legal, supporting deal cycles through RFP responses, security questionnaires, and roadmap presentations.
• Create artifacts such as roadmap trackers, enhancement request dashboards, and decision memos.

• 7–10 years of product management experience, with at least 4 years in B2B enterprise software.
• Direct experience working with named strategic accounts.
• Hands-on knowledge with SIEM, SOAR, XDR or broader security operations platforms.
• Experience running a structured enhancement request pipeline across several enterprise accounts.
• Executive presence with C-suite and VP-level customer stakeholders.
• Technical credibility to write specs engineers can act on and judge feasibility and scope.
• Cross-functional leadership across Product, Sales, Customer Success, Engineering, and Legal.
• Structured thinking and bias for closure.
• Comfortable with AI-augmented work, using AI tooling for synthesis, documentation, and preparation.
• Excellent spoken and written communication skills.

The typical starting salary range for this role is €116.800—€155.700 EUR. This role does not have a variable compensation component. Elastic offers competitive pay, health coverage for you and your family in many locations, flexible locations and schedules for many roles, generous vacation days, up to $2000 match for financial donations and service, up to 40 hours each year for volunteer projects, and a minimum of 16 weeks of parental leave.

This role is remote-first. Travel up to 50% to support Elastic's most strategic accounts, including on-site executive and design-partner engagements, is expected.

Apply via the provided link.