Product Marketing Launch Manager

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. Over 13,000 organizations, including 60 of the Fortune 100, rely on PagerDuty to deliver digital experiences, identify issues in real time, and bring together the right people to fix problems faster. The PagerDuty Operations Cloud is an AI-powered platform for business resilience and operational efficiency.

As Product Marketing Launch Manager, you will organize and drive monthly product drops and twice-yearly launches that bring PagerDuty's products and solutions to market. Key areas include organization and planning, interpersonal and collaboration skills, attention to detail, critical thinking/problem solving, and project management.

• Work with PMMs and enablement to coordinate and drive launch activities, reach joint decisions, and drive continuous process improvement.
• Engage across functions including product marketing, campaigns, communications, social, web, and field enablement to plan and organize monthly product drops and larger launch activities.
• Meet deadlines through problem solving, clear goal setting, proactive follow-up, and effective program management.
• Create, build, and maintain accurate launch plans to enable communication with task owners and stakeholders.
• Run effective launch planning, retrospective, and status meetings.
• Partner with product marketing and product management across multiple product lines.
• Identify processes that work well, are duplicative, or are not serving us to streamline, scale, and evolve day-to-day business.
• Communicate clearly verbally and in writing to stakeholders and launch team on plans, goals, and status.

• 5+ years of product marketing and product launch experience with software or technology products.
• Bachelor's degree in marketing, business, or IT.
• Proven background in project/program management, ideally software marketing launch/release management.
• Experience leading project teams and working with Product Marketing, Sales, Pre-Sales, Global Communications, Product Management, and Engineering.
• Very strong written communication skills.
• Excellent people and project management skills.
• Strong problem solving and critical thinking skills.
• Adaptability, collaboration, and driver-mindset.

• Domain expertise in SaaS, PaaS, and IaaS is a plus.

Base salary range: $131,000 - $198,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Benefits may include comprehensive benefits package, flexible work arrangements, company equity, ESPP, retirement or pension plan, generous paid vacation time, paid holidays and sick leave, Dutonian Wellness Days & HibernationDuty, paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent), paid volunteer time off (20 hours/year), company-wide hack weeks, and mental wellness programs. Eligibility may vary by role, region, and tenure.

This role is expected to come into the Atlanta office two times per week. PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Candidates must reside in an eligible location; restrictions apply in Australia, Canada, and the United States.

Submit your resume via the application link. PagerDuty encourages applications even if you don't meet every requirement.