Product Marketing Launch Manager

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. The PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500.

As PMM, Launch Manager, you will be responsible for successfully organizing and driving monthly product drops and twice-yearly launches that bring PagerDuty’s products and solutions to market. Key areas include organization and planning, interpersonal and collaboration skills, attention to detail, critical thinking/problem solving, and project management.

• Work with PMMs and enablement to coordinate and drive launch activities, reach joint decisions, and drive continuous process improvement.
• Engage across functions including product marketing, campaigns, communications, social, web, and field enablement to plan and organize monthly product drops and larger launch activities.
• Meet deadlines through problem solving, clear goal setting, proactive follow-up, and effective program management.
• Create, build, and maintain accurate launch plans to enable communication with task owners and stakeholders.
• Run effective launch planning, retrospective, and status meetings.
• Partner with product marketing and product management across multiple product lines.
• Identify processes that work well, are duplicative, or are not serving us to streamline, scale, and evolve day-to-day business.
• Communicate clearly verbally and in writing to stakeholders and launch team on plans, goals, and status.

• 5+ years of product marketing and product launch experience with software or technology products.
• Bachelor's degree in marketing, business, or IT.
• Proven background in project/program management, ideally software marketing launch/release management.
• Experience leading project teams and working with Product Marketing, Sales, Pre-Sales, Global Communications, Product Management, and Engineering.
• Very strong written communication skills.
• Excellent people and project management skills.
• Strong problem solving and critical thinking skills.
• Adaptability, collaboration, and driver-mindset.

Domain expertise in SaaS, PaaS, and IaaS is a plus.

The base salary range for this position is $131,000.00 - $198,000.00 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. PagerDuty offers a comprehensive benefits package including company equity, ESPP, retirement or pension plan, generous paid vacation time, paid holidays and sick leave, Dutonian Wellness Days & HibernationDuty, paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent), paid volunteer time off (20 hours per year), company-wide hack weeks, and mental wellness programs.

This role is expected to come into our Atlanta office two times per week. PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Candidates must reside in an eligible location; restrictions apply in Australia, Canada, and the United States.

Apply via the Greenhouse job posting link. PagerDuty encourages applicants even if they don't meet every requirement.