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Business Operations and Growth Lead

Airbnb
Remote - US (excluded states apply)Updated 91d ago
Base salary
$168k–$203k
Published base salary range
Location
Remote - US (excluded states apply)
Remote eligibility
Employment
Full-time
Senior
Role family
Operations
E-commerce
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About the job

About the Role

Airbnb is seeking a Business Operations and Growth Lead to join the Global Markets Team within the Chief Business Officer organization. This role will work closely with cross-functional leaders to scale community growth and optimization-focused programs, reporting to the Director, Programs and Business Operations.

Responsibilities

  • Align all functions to achieve Americas regional business objectives in partnership with the Director, Regional Business Operations and Growth.
  • Own the conception, execution, and measurement of cross-functional initiatives end-to-end, from defining problem statements to driving solutions with stakeholders.
  • Drive regular business operation meetings and lead weekly meetings with cross-functional project teams (field & online operations, marketing, product, legal).
  • Use all available data sources and tools to analyze macro and micro trends, presenting insights and actionable plans to country and regional leadership.
  • Assist in owning the performance narrative for key metrics and deliver stories to senior leaders in weekly, monthly, and quarterly business reviews.

Qualifications

  • Minimum 10+ years of work experience, preferably with combined exposure to data-modeling, business analytics, and project management in a dynamic entrepreneurial environment.
  • Proven bias to action and ability to own projects from conception through post-mortem.
  • Ability to work in uncertainty and ambiguity, creating clarity from chaos.
  • Familiarity with AI, AI data analysis, and AI tools is considered an asset.
  • World-class written and verbal communication skills, with ability to present at all levels.
  • Proven track record of storytelling, influencing, and rallying diverse cross-functional stakeholders using qualitative and quantitative insights.
  • Ability to dive into details and also zoom out to contextualize recommendations within broader company strategy.
  • Strong organizational skills, attention to detail, and ability to document processes and decisions.
  • Experience implementing and scaling initiatives across globally dispersed teams.
  • Comfort with manipulating large datasets in Excel is a must; SQL proficiency strongly preferred.

Compensation & Benefits

Base pay range: $168,000—$203,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. You must live in a state where Airbnb, Inc. has a registered entity; some states are excluded.

Application Instructions

Apply via the provided link. For reasonable accommodation during the application process, contact reasonableaccommodations@airbnb.com.

Skills & tags

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