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Resident Solutions Architect

Fivetran
Remote - USUpdated 2d ago
Compensation
$180k–$225k
Published range
Location
Remote - US
Remote eligibility
Employment
Full-time
Mid-level
Role family
Customer Success
B2B SaaS
Apply on fivetran.com
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About the job

About the Role

Fivetran is seeking an experienced Resident Solutions Architect to join the Professional Services team. This role is billable to dbt Platform Enterprise customers and helps empower data developers to create and disseminate organizational knowledge. The role is remote and requires physical location in the United States.

Responsibilities

  • Work on a variety of impactful customer technical projects, including implementation, troubleshooting configurations, instilling best practices, and solutioning MVPs and long-term solutions.
  • Consult on architecture and design.
  • Ensure our most strategic dbt platform customers are adopting the product.
  • Collaborate with internal customer-facing teams at dbt Labs (Sales, Solution Architects, Training, Support).
  • Provide critical feedback to product and engineering teams to improve and prioritize customer requests.
  • Become a product expert with dbt in the context of the modern data stack.

Qualifications

  • Deep experience working with enterprise customers across a variety of use cases, ideally in a customer-facing post-sales, technical architect, or consulting role.
  • Deep expertise in at least one data platform (Snowflake, Databricks, BigQuery, Redshift).
  • At least 2 years of experience with dbt, ideally including 1 year with dbt platform.
  • Proficient in writing SQL and have some Python experience.
  • Customer-focused, highly organized, and comfortable with technical project delivery.
  • Clear and concise communication with internal and external stakeholders.
  • ~10% travel expected.

Compensation

Pay Range: $179,982—$224,978 USD

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year-end Global Week of Rest), and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform

Skills & tags

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