Senior Account Manager

As Marqeta’s Senior Account Manager, you will support one of our largest global strategic accounts, serving as the primary point of contact for day-to-day operations and ongoing client needs. Working closely with a cross-functional team, you will help ensure seamless execution, proactive communication, and high-quality client service. You will build strong working relationships across the customer’s organization, identify opportunities to improve processes and drive incremental growth, and partner internally to deliver effective, timely solutions. By staying close to the customer’s evolving business priorities, you will help optimize daily operations and support long-term account success.

• Serve as primary point of contact for day-to-day operations and ongoing client needs for a large global strategic account.
• Build strong working relationships across the customer’s organization.
• Identify opportunities to improve processes and drive incremental growth.
• Partner internally to deliver effective, timely solutions.
• Model, plan, and monitor a path to growth based on data.
• Support cross-functional efforts and connect people and ideas to drive innovation.
• Participate in business reviews and use data-driven strategies to make informed decisions.
• Partner with banking operations teams and external banking partners to drive critical submissions to completion.

• 5+ years of Global Enterprise Account Management experience in the payments industry.
• Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plans.
• Strong grasp of industry trends and competitive landscape.
• Familiarity and first-hand knowledge in fintech, banking or payments.
• Positive attitude, team player, adaptable, and resourceful.
• Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner.
• Experience or familiarity with high-growth fintechs and financial services companies.
• Card Issuing and Processing experience.
• Proven experience growing and scaling strategic or enterprise accounts.
• Proven track record of managing global customers with multi region stakeholders.
• Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs.

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc).

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. Compensation is aligned according to three tiers within the United States: National, Premium, and Premium Plus. The new-hire OTE range for this position is: National: $143,000 - $178,800; Premium: $154,900 - $193,600; Premium Plus: $168,300 - $210,400. OTE is composed of a mix between annual salary and variable compensation, split 70/30.

Benefits include: Multiple health insurance options, Flexible time off – take what you need, Retirement savings program with company contribution and after tax contributions, Equity in a publicly-traded company and an Employee Stock Purchase Program, Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, Free therapy sessions, financial and professional coaching, and legal advice, Monthly stipend to support our remote work model, Annual “development dollars” to support our people growth and development.

Typical process: Application submission, Recruiter video call, Hiring manager video call, Virtual “Onsite” consisting of 3 - 4 video interviews, Presentation, Final Interview with Sales Leader, Offer!