Senior Analyst, Security Risk

The Senior Security Risk Analyst will be a key member of the One Twilio Risk Management program, focused on maturing our Security risk posture by facilitating risk identification and treatment. The team works closely with our Product and Engineering teams to ensure all areas of cyber risk are identified across Twilio and that risk methodologies are operationally effective and in compliance with regulations (e.g. Cybersecurity and/or Telecom / sector-specific regulations) and industry best practice security measures (e.g. NIST RMF, AI RMF, COSO, ISO 31000).

• Execute and improve upon daily operations of the One Twilio Risk Management program which includes the further establishment of automated operations for all areas of cyber risk.
• Manage and maintain risk register(s) to track key risk indicators (KRIs) and ensure risks are identified, evaluated, and mitigated appropriately.
• Collaborate with cross-functional teams to ensure risks are clearly communicated and actionable.
• Review and assess the effectiveness of risk treatment strategies and recommend solutions when applicable.
• Prepare and deliver regular risk reports, dashboards, and presentations to internal and external stakeholders, highlighting key risk trends, issues, and mitigation efforts.
• Analyze risk data from various sources to assess trends and develop predictive models for potential risks.
• Use data analytics and risk modeling tools to assess the legal, financial, operational, and security impact of risks.
• Develop ad-hoc reports and presentations as required to support risk decision-making.
• Coordinate with internal and external auditors to support compliance assessments and resolve any risk-related findings.

• 5+ years of Risk Management experience, working with security-centric risk management and compliance frameworks.
• Experience maturing an industry accepted risk framework including but not limited to NIST Risk Management Framework, COSO Enterprise Risk Management, or ISO 31000.
• Excellent cross-functional collaboration leveraging relationships to establish strategic direction.
• Experience designing and executing qualitative and quantitative risk analyses to translate technical vulnerabilities into measurable business impact.
• Experience translating vulnerabilities, control gaps and systematic limitations into clear, actionable risk statements.
• Proven track record of managing large scale, heavily regulated, multi-entity, cross-functional risk assessments, risk registers, and compliance programs.
• Experience of working with technical security and Engineering / IT to implement technical risk/control solutions with the ability to interpret control requirements and relay those to different stakeholder groups with strong technical knowledge.
• Bias towards automation and tooling to scale program impact and reach.
• Experience leveraging AI to streamline risk operations.
• Excellent verbal, written, and interpersonal skills.
• Flexible and able to manage multiple projects under tight deadlines.
• Comfortable with ambiguity and adaptable to fast changing environments.
• Strategic thinker and problem solver with exceptional communication skills.

• Bachelor’s degree in Risk Management, Business, Finance, Cybersecurity, or a related field.
• Professional certifications (e.g., CRISC, CISA, CISSP, FRM) are a plus.
• Strong analytical and problem-solving skills with the ability to interpret complex data and present actionable insights.
• Excellent communication skills, with the ability to translate risk into clear, actionable recommendations for leadership.
• Strong proficiency with enterprise AI and GRC tooling.
• Experience with project management and working across multiple teams and departments.

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

You may be required to travel occasionally to participate in project or team in-person meetings.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows: $99,760 - $124,700. Target Bonus Percentage 12.5%.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.