Senior Community Growth Manager

Airbnb is seeking a Senior Community Growth Manager to launch and manage host growth programs in Brazil, including the Co-Host Network, Superhost Ambassadors, and other incubation programs. This role is part of the Community Powered Growth team within the Business organization, driving growth of Airbnb's host population and leveraging new product offerings for existing hosts. The role carries revenue and business performance goals and involves hybrid program operations and scaled relationship management.

• Design playbooks and adapt central frameworks to local market dynamics.
• Partner with central commercial teams, community teams, sales operations, and cross-functional partners to pilot new projects and initiatives.
• Analyze program performance and insights to craft strategic plans supporting hosts, co-hosts, and the Airbnb business.
• Support recruitment and onboarding education for new co-hosts, Ambassadors, and other hosts.
• Develop and maintain a community forum to increase reach and feedback loops.
• Execute workshops, events, webinars, partnerships, and other channels for an integrated strategy.
• Design and operationalize email and scaled communication campaigns for lifecycle engagement.
• Serve as primary point of contact for hosts in Community Powered Growth programs.
• Build sentiment and feedback channels to size and package insights for product and central programs.
• Develop new programs and initiatives, implement plans, and evaluate efficacy.
• Lead through inspiration, influence, and the core value of belonging.
• Support development, execution, and scale of pilots to accelerate evolving business verticals.
• Act as a change agent and utilize change management methodologies.
• Develop deep knowledge of assigned geographic markets and become the go-to source for local trends and dynamics.
• Support online and offline community events (webinars, meetups, workshops).

• 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel.
• Strategic thinking with proven ability to drive growth and own growth OKRs.
• Strong project management skills and experience leading strategic programs.
• Ability to forecast, model, and optimize growth tactics.
• Sales or external relationship management experience across tech and consumer goods.
• Ability to influence through persuasion, negotiation, and consensus building.
• Excellent communication and interpersonal skills with strong business acumen.
• Strong empathy for the community and passion for revenue and growth.
• Deep understanding of value drivers in recurring revenue business models.
• Enthusiastic and creative leader with the ability to inspire others.
• Ability to flourish with minimal guidance and handle uncertainty.
• Expert with Excel (pivot tables, large data set analyses, formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, and modeling.
• Comfortable with Google Docs, Salesforce CRM, and other technology solutions.
• Deep knowledge of collaborative project management tools (e.g., Asana, Airtable).
• Fluency in English, Portuguese, and Spanish, spoken and written, is required.

Base pay range: R$22,000—R$27,500 BRL monthly. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Apply via the official Airbnb careers page. Airbnb recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses and will never ask for sensitive information or payment.